“Came in today and had an amazing experience with estelin. Came in needing help with getting back into my iCloud on my phone and laptop and she got me back in it. She’s amazing.”
“Tone was awesome helping me get a new phone today. We came here after a bad experience at another AT&T and he was so helpful explaining everything and gave amazing service to us!”
“Justin got me linked up w my free upgrade when my phone microphone stopped working right and Doryan was filling in at pick up and made the transfer process seamless.”
“Jillian, was a miracle worker. She was able to transfer data from a cracked screen on motorola flip to the new phone. I couldn't be more happier, she was knowledgeable and a true professional .”
“I was in dire need of a new phone and was looking for a new Samsung. I have been a loyal AT&T customer for decades and never consider going anywhere else for a phone. I called the Wayne, PA store and spoke with Edvard to inquire what would be the best replacement for my 5-year-old Samsung 10+. Got the info I needed and stopped in a couple days later. Edvard was the best, completely knowledgeable, personable and professional. I am a bit of a techno-idiot (due to my age) and Edvard was very patient and knew the products. Since I haven't bought a new phone in a while I was pleasantly surprised at how fast the info transfer was from my old phone to the new S25+. I was never a fan of auto-pay but that's how it's done today so Edvard set that up for me. If you are looking for a new phone don't hesitate to come to this store.”
“What a refreshing experience! I had 2 visits to this Verizon location and both visits had amazing customer service. Jared was very helpful and patient with all my questions. He was knowledgeable and professional. Highly recommend this location!”
“I had a blast! Owen and Roy were great! Roy really helped me with backing up my pics and files on my 10 yr old tablet so I could transfer them before the darn thing took a sh**! Thanks guys!”
10AM - 8PM
722 PA-113, Souderton
Mobile Phones
“Verizon store I have been coming to for 20+ years. They are the absolute best. Service and friendly. There is nothing they cannot help you with.
Barb”
“Lawrence took care of us. Worked as quickly as he could so we weren’t waiting long with our infant and found the best deals for our family. He was friendly and personable and cared to get us what we needed.”
“I upgraded my iPhones at this location a year ago. I have always had a good experience with the manager Jay and his staff. I stopped in today to replace a screen protector and a camera protector and Mark was super helpful. Thanks!”
“Justin Kalb was the representative who served me at the Lansdale store on Allentown Road and he was excellent. He identified an issue with my account that I did not know was present and spent at least an hour (probably more) on the phone on my behalf in trying to resolve it. I highly recommend him and thank him for all his help in working to resolve an issue with my account that I was not aware existed.”
“Jahmere was super helpful and in formative! He was very patient and explained to me the benefits of my account, and what the Teacher’s Appreciation discount would affect specifically. He was very kind! 5/5 do recommend!!”
“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”
“Bobby was great to work with. Having issues with your phone and getting a new one is never a fun process but he made the process smooth and easy. Would definitely recommend.”
“Ramadan is the most helpful and knowledgable agent I have ever met. I drive 2 hours away just to have me trouble shoot or buy new merchandise. I highly recommend him for any one looking for a phone and service. Not only does he have a great personality, he is quick and efficient in his abilities to keep return customers.”
10:30AM - 8:30PM
215 W Main St Ste 100, Norristown
Mobile Phones
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“I went into that Verizon store with so many problems and Jeff, who I believe is the manager, went out of his way to straighten them all out for me. I left a very happy customer.”
“Brandon helped me fix my phone. I was very discouraged and thought I wasn't going be able to get into my phone working. Even over the phone they wouldnt help. He helped me and another guest and we both left extremely satisfied. Thank you Brandon for everything.”
“Jordan is exceptional. We were the first customers in the store and he zeroed in on what we needed and helped us buy a new phone for my husband. While he was taking care of us several other customers came in and he greeted everyone individually ,professionally and immediately determined their needs.”
10:30AM - 7PM
256 Schuylkill Rd Store # 9, Phoenixville
Mobile Phones
“I came in today and Shaun helped me today. He was amazing, explained everything and answered all my questions. He is also a very funny person. This right here is a great employee and great manager”
“Probably the best retail customer service I ever had. I went there to switch carriers and Alyssa who I believe is the store manager was friggin awesome. She was so friendly and patient and very knowledgeable. She went above and beyond to help me out and I was extremely impressed with her. She needs a raise her own store or something. It’s rare to find these days so I hope att&t realizes what they have with her and I will always go to her store as long as she’s there. I also left with a great plan and new devices with better service than I had with my previous carrier so it’s a win all around”
“He and they took the time staying late to help us. He made things easy to understand . And really had our backs when Verizon made it very difficult to transfer over. He kept pushing and got it done. Great store and awesome ,knowledgeable staff. Highly recommend them.”
10AM - 8PM
123 Nutt Rd, Phoenixville
Mobile Phones
“Had some issues with an iphone replacement that ASURION wasn't able to help with, Mike not only answered the phone all of the times I called but encouraged me to come in and within 10-15 mins, he had my iphone set up and working - awesome service - thanks Mike!”
“Although the staffing is limited for now, I was helped in a timely manner and had a very pleasant experience. Dex was helpful and patient with everyone in the store despite being by himself. I came back the next day to see the manager Sabrina (who by the way deserves a raise) for everything she did for me, beyond grateful for her.”
“What started out as a pleasant experience turned out to be a nightmare. We had to go to the Experience store in KOP to have the mess cleaned up that began at the Malvern location.
We went in to begin a new service with T Mobile and ended up with charges and security deposits that never needed to be charged. We also weren’t told majority of the information that the employee should have informed us on before making the switch. Instead, he was just worried about getting the new account for his benefit and not the customer.
We should have known when we walked in to this location and the employee said, “I have to be honest with you, we don’t usually get anyone in this store.”
Luckily we had a MUCH better experience at the King of Prussia experience store and they were able to get everything situated.
Alex and Wil (KOP) went above and beyond to make sure our time with them was nothing like what we had experienced in Malvern and were beyond helpful and knowledgeable with the product that they promote.”
“I like the guy that helped me with my cell phone last time I was there. I purchased a new phone and he helped me with everything to set up my new phone, it made my experience very easy!”
10AM - 5PM
418 Egypt Rd, Norristown
Mobile Phones
“Alliya and Noman were super helpful got us great deals and even stayed 45 minutes after we closed to insure my phone number transfered over. Give these guys a raise!!”
“Harleysville TMobile saved us tonight. Mox and his team were amazing. Service was above and beyond after having a terrible experience at the Souderton location. Will keep returning here for everything!”
“This is a wonderful Verizon location in Collegville(down the street from Collegeville Bakery). The reps are always helpful and find the best deals for their customers. Never long lines and always smiling faces.”