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April 2023 by Dominic Papalia
I buy cars online from all over America. This was one of the best transactions I have had. Steve was great. I got a great value buy. He even made sure my car was delivered on time by my driver. I hope to buy another car from them soon. Trust is imperative when buying online. And they have mine.
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September 2022 by Nigel
I recently bought a 1992 Mercedes 190E as a daily driver from this dealership and it’s been completely trouble free. Cameron let us take the car to a local cars and coffee and drive it for a bit to get a feel for it, he also let us take the car to my families trusted mechanic for a look over. When I came to the dealership to do a compression test one of the spark plug wires broke and Cameron ordered a new set the same day. Cameron gave us plenty of time to decide on the purchase and didn’t push us to make a decision. I will definitely be buying cars through this dealership again in the future if the opportunity comes up.
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August 2022 by mister me
I will definitely be back to buy another car from Steve at Suburban auto sales. The process was fast and the experience was like dealing with a friend!
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July 2022 by Amina El-akram
BEST EXPERIENCE EVER!!! They we’re so gentle, so patience and very caring. I brought a 2004 Jeep Grand Cherokee, it runs and drives great for the price I’ve paid!! I will definitely come back here and recommend my friends do to. Thank You So Much Suburban Auto Sales !!! ❤️❤️❤️
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December 2021 by Roxy The RX-7
I recently bought a 1992 Mercedes 190E as a daily driver from this dealership and it’s been completely trouble free. Cameron let us take the car to a local cars and coffee and drive it for a bit to get a feel for it, he also let us take the car to my families trusted mechanic for a look over. When I came to the dealership to do a compression test one of the spark plug wires broke and Cameron ordered a new set the same day. Cameron gave us plenty of time to decide on the purchase and didn’t push us to make a decision. I will definitely be buying cars through this dealership again in the future if the opportunity comes up.
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June 2021 by Hornet King
I have personally purchased 4 different vehicles from Tom at Suburban Auto Sales over the years and have always left more than satisfied with each vehicle!My most recent purchases were a 2004 Pontiac Vibe manual, and a 2008 Toyota Rav 4, both in the same day! We needed two nice cars, and Suburban had what we were looking for, for a one stop shop!After purchasing the 04 Vibe manual, about a week into ownership, the car would not turn on in the Ace Hardware parking lot. I called Tom from the parking lot and asked if he could think of why it would just not turn on. Within MINUTES, his son, Cameron (another salesman and mechanic at Suburban) showed up to help! We figured out the starter just quit. Clearly not Suburban's problem, AT ALL, Cameron gave me a lift to a local Napa for a new starter, and back to the Ace. He helped me remove the old starter and reinstall the new one! NO OTHER DEALER WOULD HAVE DONE THAT! Again, this was NOT Suburban's issue, AT ALL, but Tom and Cameron made it their issue to help their customer.I really appreciate you guys and the effort you put into not only the vehicles you sell, but into the friendly customer experience you give, making me feel like an old friend, rather than just another customer.(Unrelated, but I will share another experience I had with my new Pontiac Vibe)Since I used the license plate from my first Pontiac Vibe (also purchased from Suburban, back in 2011)I was pulled over by a local police officer due to a registration mix up. While pulled over, I called Tom at Suburban to ask if he could check that my old plate is registered to my new car. He assured me the paperwork was filed correctly. After my interaction with the police, Tom left the dealership, and located the officer to help explain that the car was just purchased, etc! Again, NO OTHER DEALER WOULD DO THAT!Thank you Tom and Cameron for all your awesome work and help throughout the years!One, very happy customerBret
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November 2020 by Kurt Stewart
Purchased a 2007 VW Rabbit 5-speed for my teenage daughter who wanted to learn stick shift. I worked with Steve. He was prompt in returning my call and took extra photos of the car for me. This is the second vehicle I have purchased from Suburban. The first was a 1997 Tahoe that has been a tank for us. I recommend Suburban to my friends that are looking for reasonably priced cars.
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October 2020 by Ean E.
While driving down 41 on Saturday I saw an Audi that cought my eye. I decided to stop in and test drive the car and with the help of Steve I ended up buying the car same day. Super easy transaction and highly recommended! 3 years later I'm still driving the same Audi. Thank you Steve
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September 2020 by James Mccarraher
Bought a Toyota Camry, found out two weeks later that they had replaced the O2 sensors to cover up a bad catalytic converter. Clearly intentional.
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February 2020 by Ramsey Lane
Finding a good vehicle is difficult, finding people true to their word is even harder. Fortunately for my father and me we stumbled upon the one in a zillion used car dealers that is exactly that, full of integrity. These folks presented the truck over the phone exactly the way it sat on the lot, negotiated a better than fair price, leaving my father and me fully confident to drive the truck 3 hours home to Jersey, no issues. Hands down one of the best used car experiences ever! See us being repeat customers in the future. 5 stars- highly recommend!
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November 2019 by mattap0ll016
I have purchased 5 cars over the past 10 years from Tom at Suburban Auto, from cheap beaters, to expensive BMWs. Not only have I purchased, but I have also sold a car through this business in a time of need. The sales staff has been 100% up front about every single car, and I know when I drive away that the car is sound. Even when an issue does come up, and they do come up when buying a used car, his son, Cameron is very knowledgeable and can always lead me in the right path to proper maintenance. Five star!
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October 2019 by Shem Ruszczyk
Please read this to understand the level of deception these salesmen practice. Just got back to the country after a year abroad. My good friend was kind enough to lend me a car while I shopped for cars. But I was moving states and needed a car asap.
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September 2018 by ean emerys
While driving down 41 on Saturday I saw an Audi that cought my eye. I decided to stop in and test drive the car and with the help of Steve I ended up buying the car same day. Super easy transaction and highly recommended! Thanks again steve
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June 2018 by John Marlin
Vince helped put my 16yr old son in his first car. The car was clean and ran great as advertised. Everyone there was friendly and gave us our space to check out the car and test drive it. Never felt pressured like some places we looked. Highly recommended!!!!
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April 2018 by David Hughey
I have known Steve for 20 years. I purchased a Ford Focus for my 16 year old Daughter 1.5 years ago. It has been a great first car for the person I cherish most. Used cars always have issues that no dealer can ever see. I dont care where you buy. Remember you are not buying new so to expect a pristine or flawless car is not real world. You should more focus (no pun intended) on the manufacturer of the vehicle. If they are not reliable when new what do you expect when older. I have also sold 3 cars through him. He got me the price I was asking without the hassle of dealing with the general population. I trust Steve and would recommend him to anyone. If you want a new car go pay 40 or 50k for one. If used is what is in your budget you need to take a chance. Lets be real. He did not put the miles on the car you are buying. So why treat him that way. I will be selling and buying again with him. Do your homework on the car not the seller.
