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October 2023 by JR Washington
Was recommended to this shop by my father and not a great experience. Scheduled work to be done on Wednesday dropped off at 10 am was told it would be done in the afternoon and I would receive a call. Didn’t receive a call by 3pm so I called and they let me know they just took my car in the shop. So for 5 hours nothing was done. Seems like this place will put bigger jobs before smaller jobs if they have to. It makes sense for business but not ideal for quality customer service in my opinion. I’d recommend going somewhere where your scheduled time will be respected and honored.Daniel is my real name and the work I needed done was for my 2015 Subaru foresterlug stud replacementsbrake line to caliper and control arm was the work I needed done I had the parts for them figured they would at least do the lug studs but turned out to be just a waste of time.
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June 2023 by Mary-Fran Connelly
Newlin’s did a terrific and honest job as always. This time I needed PA Inspection and an oil change.Service: Oil change
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May 2023 by Lisa Herr
Excellent service and friendly staff. I highly recommend Newlins Auto Services.Services: General repairs & maintenance
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June 2020 by Jeffrey Drama
Their mechanics a bold faced liar, and they should be ashamed of "Service you can trust" line. And now 2 weeks later, they want to spin the story. Bob Newlin should be ashamed of himself, not only the mechanic that sold me the car, but the owner pp. NO "SERVICE YOU CAN TRUST" HERE
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November 2019 by Kimberly Showvaker
Me Newlin looked at my vehicle right away and fixed my car really fast I couldn’t get any answers from anyone for over a month and it finally broke he told me right away the problem and repaired it he did more than Kia would do for me
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September 2019 by Daniel Grayberg
They made an unauthorized repair to my car, tried to make me pay for it, then put the old part back on (it drove worse than it did before we brought it to them). Who knows how that part was handled, as it was taken off with the intent to replace. They are taking no responsibility for it, and had no protocols for confirming repairs to be done other than hearing an "OK" regardless of the context.
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September 2019 by Margie Huffman
Newlin's auto service always contacts their customers to get repairs authorized. They give an estimate, explain why repairs are needed and ask what the customer wants repaired or if they want the repairs completed. No repairs are ever completed without a confirmation from the customer. If a customer can not afford the repair they are directed to companies that offer financial assistance.
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September 2018 by Gabrielle Bullock
They made my daughters first experience maintaining her vehicle a positive one. Everyone is friendly and knowledgeable, plus I feel like I walk away having learned something.
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July 2018 by Robert Newlin
Great ability to diagnose & correct problems-Super service
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May 2018 by Dretheboss Shelborne
The guys at Newlins were great. I was in need of service to my Armada and happen to come across Newlin's auto service. I explained that my radiator was leaking and ask if they can check it out the staff was polite and courteous and I took my car in within a few hours today not only did they call me and let me know that my radiator was indeed leaking but they observed a more serious issue, and informed me that i should not drive my vehicle. I really appreciated the thoroughness with checking out my vehicle and then let me know that it wasn't safe and they did a great job repairing the issue and the timely fashion thank you guys and Newllins you saved my life
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February 2017 by Carol Hamilton
Newlin's has been taking care of our cars for about 15 years now and they always deliver excellent service!
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January 2017 by Evelyn Wilson
Very nice and helpful, great service
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January 2016 by Eva Fedick
These gentlemen are very quick and professional. They diagnose the problem accurately and they are very thorough. If there is a problem, they will find it for you and fix it. Last year, I took my car to a different company for inspection and this other place would have charged me over $600. I then took it to Newlin's instead, and they fixed all of my problems for $400, including pointing out one 'problem' that the other company made up to waste my money. These guys are honest, hard-working, and never rip you off. All of the problems that they have fixed have stayed fixed. I will choose Newlin's every time.
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June 2015 by Ed Coyle
they do very good work. I have a 1990 buick regal &bob worked on them back in the day. you cant take it anywhere to be worked on. ALSO VERY NICE PEOPLE. THANKS MIMI BOB & GARRISON.
