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November 2023 by Douglas C.
Hoskins insists on creating service appointments for me despite telling them - twice - that I don't appreciate this practice and that I want them to stop.Also, I've been subjected to the "one price at check-in and a higher price at check-out" routine.Avoid.
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November 2023 by Andrew Henwood
Had a great experience working with Ricky Deligny. Incredibly responsive, professional, and thorough!
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October 2023 by Robert Pester
Waited for 1 1/2 plus hours for a Quick Lane oil change!
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September 2023 by Abigal N.
Everything takes so long here, my 9:30am scheduled oil change and tire rotation took 2 hours.
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June 2023 by Alexander Hayes
they simply dont care. your ford is your problem. my truck sat there for a month for Kevin to tell me they were working on it and had it apart. it was not being worked on. in fact it hadnt moved every day drove by for work. my gps never moved yet he said theyve had it in the shop. a month after doing absolutely nothing to my truck i got it back. again my truck went in for warranty, Kevin claimed to had taken it to the body shop and nothing could be done but again my gps showed the truck never left the dealer. Lies on lies. my wife bought a car there a while back and they didnt fulfill anything that they said they would with the sale (cleaning the car, fixing minor scratches) there was sharpie put on a scratch, wiped right off.... dont bother. myself, two friends, my cousin, all asked them to help us find trucks. they not only didnt find what we ask for a year, theyre prices were 5-10k over other dealers close by. Dont recommend BRIAN HOSKINS to anyone
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May 2023 by Eric Harrington
2nd out of 3 oil consumption test for 2 year old vehicle. Brought in for electrical issue wasn’t even close to the next required visit for oil consumption, 200 miles out of 600 required. Wrongfully closed out my oil consumption case then threw their hands up and said nothing we can do you’ll just have to restart. Thanks Kevin, total waste of space
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April 2023 by Jack Boden
I recently purchased a 2017 F150 from Dave Diamond. We went in Looking at another vehicle that I ended up not liking. Joe the used car manager was awesome he told Dave they had the truck I purchased just traded in that morning. Joe exceeded my expectations and even got me a 3yr 36 miles warranty on the vehicle. I definitely recommend Brian Hoskins Ford.
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February 2023 by Emmanuel Sean Seabrooks
I bought a 2017 Ford Edge and worked with Dave Diamond (known as Diamond Dave) and had a great experience there. He found exactly what I wanted and for a good price as well.My family always buys from Dave. He’s very personable and always checks in on my elderly parents as well. If you’re in the market for a new or used vehicle, I highly recommend stopping by and asking for him.This dealership overall has great customer service as well.
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February 2023 by Tom Hartin
I had a great opportunity to work here that fell through. The owner is very involved. Fixed ops are growing and learning every day! They will listen and take care of your needs. I've been in this business for 37 years. Highly recommend. Give them a second look if need be. You won't be disappointed.
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February 2023 by Robert Cullman
Salesman Robert Coleman is an unprofessional liar. Told me to meet him at 9am to make a purchase. After driving over an hour he tells me he sold the vehicle earlier that morning. Do not do business with this dealership.
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October 2022 by jobobo
Great experience purchasing a Bronco from Brian Hoskins Ford. I normally dread the process of buying a vehicle. At Brian's they were up front about pricing and honored the deal we had when it finally came in from Ford over 2 years after the order was originally made ( crazy covid times! ) There are many dealers out there who are surprising customers at delivery with dealer added accessories and ADMs. Brian Hoskins Ford is not one of them. The whole process was smooth and stress free - none of the old school high pressure tactics and trickery you might expect. From the initial order process though getting the financing done - no issues or gotchas. Shout outs to Mike(new car manager), Brandon(sales) and Scot(finance) - they're straight shooting good guys. Overall A+ and highly recommend if you are looking for a new Ford.
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October 2022 by Ryan Geraghty
Ordered a Bronco through them, and was told they wouldn't go over MSRP. It took 21 months to get it, but they held to their word to sell at MSRP, and even applied all pricing protection and rebates without me having to ask. I brought my own financing, and gave it to them ahead of time, and I was in and out in under 45 minutes, quickest car purchase I've had. They could've been a little more communicative during my 21 month wait, but that's my only gripe. I'm happy and will come back to them first if I purchase another Ford.
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September 2022 by Bill C
Their service rep Kevin is awful. Kept my truck with no call at end of day as he promised to call back with status at 2:20, when I told him it would be an issue to keep over night. I called at 5:50 PM to find out where truck was, as Service department was gone (website says there til 6 PM). Frank in Sales who answered phone said that he would leave note for Kevin to call first thing. At 10:45 AM on 9/13, I had to call, and got Stephen, and learn truck still not done. I had made a 7;30 AM appointment with Kevin for Monday 9/12. in person, and Kevin picked the date, I offered: M-T-W.Stephen, said he would find out why 2-3 hours of work was taking 1.5 days: oil change, 4 new tires, alignment.Kevin did not recommend an alignment on initial quote, but Abby recommended at check in, and the rear was out. I asked not to have to deal with Kevin anymore. Stephen agreed. But guess who calls at 12 noon. It is Kevin, happily announcing my truck is done!I am reasonable and asked 4 times why it was taking so long! If someone would say: guys called off after Eagles game, a machine broke down, I get it, but no one offered anything!I will not be back for service nor to replace my 9 year old truck next year, as over the past 4 years, every time there is an issue Kevin is involved. If you get Abby, all goes well.Another annoyance is as you wait on hold to get info, you hear how Quick lane will do Oil changes, Alignments and tires while you wait. I guess they would have to have gotten me a bed!
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August 2022 by Nelson Rodríguez
I want to start to say I had a really good time in the studio Brian did a very good job dispute was very awesome they gave me more money than I was expecting for my car and then buying a nice car for my family and they were very happy my Wi-Fi so happy experience was very good please come to this dealer into business with Brian they are very good and they are very true customer service now a lot of people have a good experience in the dealership but I did have very nice spirits really really recommend Brian service please come over here and get cars from them they’re very good people and they help you a lot
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August 2022 by john b.
I only used the parts department to do my own brakes shocks spark plugs oil filters air cleaners and other EZ car/truck stuff. .. The parts department is great . I always got the right part I asked for . They made sure they got it right by checking the vin. When I call on the phone they answer and help and are never in a hurry to get you off the phone until the right part you are looking for is found .. Thumbs up 5 stars parts Department.....
