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December 2023 by Deyuanna Wood
Jessica always does a phenomenal job with my dogs. And I found some really cute jumpers at the clothing section. A great deal on Greenies and some half off dental chews my dogs love
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December 2023 by Bernadette Bigelow
We adopted our female dog, Sky, from PAC, Media, PA. Living close to Petco, we purchased and will continue to purchase all of our pet supplies from this location. Great Customer Service and whatever pet supplies we need, they are always available.
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December 2023 by Casey Lyons
Brought my puppy in for the first time and all the employees were great. Very friendly and willing to help
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November 2023 by danielle opalwire
My furbabies love this place my pocket hates it. I just wish they would make animal stuff more affordable. If they made animals less expensive to keep more people could help and keep them.
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October 2023 by Briana C.
I want to give five stars for the groomers, and the workers here are always so sweet. I just want to give a shout out to Jess, who was my dogs groomer today and she was so knowledgeable and kind and I just wanted to let others know that this location has an awesome crew.
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September 2023 by AJ
The ladies that helped me tonight, did a great job!! My little buddy was so scared, but the ladies helped me navigate; with my scared puppy in my arms!!
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August 2023 by Nora
The 2 reps that were there to assist were great. I can’t remember the name of the other lady that assisted but I can remember Ash. Completely helpful, pleasant and patient. Thanks to you both
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August 2023 by Relly
AVOID THIS PET STORE AT ALL COSTS!!! Reason being is because I recently bought two betta fish at this store and both died because of using Distilled Water instead of Spring Water. In other words they give the wrong information! Another reason is the rude and unprofessional customer service here! Not too long ago I went up to this guy named Mike, who gave the wrong information by the way, and was going to ask for his help about which betta breed is necessary for the Mini Cube 1.6 Gallon Tank. I asked if he busy and he goes "Am I with the fish right now" and I say "yes" and then he goes "then there's your answer" after that I just walked away and out of the store! That kind of customer service is UNACCEPTABLE!!! This guy needs to be fired at once! Next time anyone wants to get a pet, go to Petsmart instead, they're customer service is more professional and welcoming, they actually give you the correct information on the animals, and the staff are super sweet! So yeah, Petco 0/10! Just Unacceptable!
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August 2023 by Stephanie O. Edwards
It stink. I had to leave before fully entering. My mom did get few ?
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August 2023 by Dione Rhodes
I dont mind this location..its ok..but everytime i go there, the front ck out person isnt really polite...she doesnt say hello & never adds my vital discount points. Then when i tell her she gets more of an attitude. For a minute i thought it was just me..but after she rung me up, AGAIN she didnt say nothen & handed me the receipt..When the lady behind walked up she was all smiles to her. I started to say somethen but i figured i just leave it alone & just continue to support the other two Petco's i go to. The one in media is extremely nice & very friendly. Also the one in drexel hill. So i wont really be using clifton heights anymore not unless i have to. The 3stars is basically for store support because of the animals.
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July 2023 by Marie Claire Nyirahabimana
I Love It Here! I Live About 20 Minutes Away But I Was In The Area So I Stopped By.Bill Is Absolutely AMAZING! He Was So Kind, Patient, Friendly, Informative, & Helpful. As A New Puppy Owner I Have No Idea What I Am Doing, I Couldn’t Even Calm Her Down When Bill Approached Us But He Was Able To Settle Her Down. My Puppy Even Peed On The Floor While We Were Talking & Bill Cleaned It For Me With No Hesitation. He Also Gave Me Some Great Tips On How To Train My Puppy Better, I’m Seeing Improvements Already! Chase Was Also Extremely Kind, Helpful, & Knowledgeable About The Requirements To Get A Dog Groomed At Petco. I Am Very Impressed By The Quality Of Service I Received At This Location.
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July 2023 by Lenetrice Jenkins
I visited my local store for deworming medication. I didn’t know what type of worms my dog had so I asked a young lady for help. She gave me an all in one medication that would help for 4 different types of worms. She was very patient, pleasant and knowledgeable. She had to sit on the floor to get the medicine out of the cabinet , and my intrusive, no boundaries having bulldog sat right in her lap until she was done.
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July 2023 by Danielle Mohar
Love that store!!!My ex had an infection in her tank that hurt her fish. I am a cat girl and no nothing about fish!Still the team in petco was more then nice, listend and helpd me to find the right medicine.My ex say her fish are much much better!Thank you Petco!
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June 2023 by Marcia Andrews
Went there to purchase some crickets. They're a great place to pick up your pet supplies, or purchase s pets. You can also place an order online and pick it up later.
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June 2023 by zeldazackman
Took my dog here the other day and it was great, very friendly staff and didn't mind when she sniffed what could have been half the store before finally picking out the toy that she liked.