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July 2024 by Patrick Bandura
Venkat was a big help when switching from my 3-year old android to an IPhone 12. He assisted me in keeping my old number and making every step clear while doing such.
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June 2024 by Semajah Mapp-griffin
It’s a gentlemen behind the counter that told me I had to pay $147 dollars for my phone bill . I would also have to pay it again on the third since that when my bill is due . I haven’t been using my phone for the month prior I told him I never had to do this at any other metro I left the store got on the phone with the metro I usually go to they told me they are not affiliated with Clifton heights metro and I did not have to do that and I could come in and get my pay date changed ! If I had agreed I would be paying $80 more
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June 2024 by Bear
They will rip you off do not go to the shop play like they don't understand the language and I'm telling you do not go to the shop
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May 2024 by marcel travers
Thank you for the help.
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May 2024 by Susan English
Arjun did wonderful helped me out a lot . He gave me a lot of knowledge about my phone! He’s a wonderful person! Venda’s helped me with picking out my phone as well they both have great customer service skills great workers I would definitely tell a friend to come here.
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April 2024 by Charlie
Great service. Very happy Arjun helped me with plan and yes I'm coming back to this store to get new phone
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April 2024 by profound positive
The guys here amazing. Arjun helped me with everything and made I was very happy. I love this store. You have any problems. You should go there they will take care of you.
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March 2024 by John Busch
Visited the store with tought of changing my phone carrier for the bill paymentArjun helped me with the bill Thanks man
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February 2024 by mohamed mansaray
Thank Mr. Arjun, for updating my account .
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February 2024 by Franckel Baptiste
Yes I got the tablet from metroThank you so very much Arjun from metro
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February 2024 by Edlyn Hagins
I was there yesterday got my phone fixed the guy Arjun over there helped me out with the network issue where other stores they didn't even listen my issue and tried to sell the phone.I was here he fixed my phone and saved my money $$$
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February 2024 by Joseph
I had a great experience with the store I went there and bought the iPhone for very great price I love the place and I love the service
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February 2024 by Stanislao Tringale
" Be Careful"Came here on January 31st to get home Internet, the guy that works there is name "Arjun" was the person helping me with the set up...As the process went on he asked me for my information, ID and passwords to set everything up! Seemed sospicius he asked for my ID when he was already in my account looking at everything but let it slide...At the end of the process he asked me for payment of $174.58 and asked me if I was paying cash or card I told him card and proceeded to pay. Asked him for a receipt and he told I should get a text with my receipt (got more suspicius) asked him again for a real paper receipt and he answered me with the same answer of I should getting one by text. Never got a text with my receipt...Decided to go yesterday (1st of February) to demand my receipt and look what he charged me after all the suspicious stuff he had done during the whole process since I never got a receipt in the first place or via text...He wouldn't give me a receipt or show me what he had charged me and right away offered me my money back... asked for the owner number as I wanted clarification on the matter but he didn't want to give it to me.Come to find out he shouldn't had charged me $174.58 in the first place by going to another store to confirm it. But most importantly on why he didn't give a receipt or what he was trying to hide. The vibe I got from there is very Shady and almost got scammed!!
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December 2023 by Francine Adams
Very rude customer service the man hid in the back to prevent me from leaving their company.
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November 2023 by Natalie W.
DO NOT purchase at this store. They do not provide proper customer that is stated in their company policy. They sold us a phone with a virus on it And blamed us of course. And they wont back up their products or return policy. We went to the store, just needing a simple cheaper phone just to use for basic functions. After being talked to by the most horrible sales person i ever encountered, we got phone and left. My friend is inpaired and was treated poorly and discriminated against. within minutes of leaving store, we noticed that some of the functions were not working properly. We figured it was some thing with the service not the phone. Went back to store, which most people know how that goes. But we were greeted with the same AHole who said.. you ready for this... He said "did you come back with enough money this time to buy a real phone"!!!! Wow. My friend is impaired. he used derogatory comments and was verbally abusive. And offered no help. We tried for a few weeks to fix, called 3 times for metro support. Nothing was done and as usual, they keep bouncing it back n forth from store to customer service. In the end, he blamed us for causing virus and wont help. i blame him for virus as it happened the minute we left store day we bought it. Im not done with this as I cant stand by and watch people with disabilities get taken advantage of. But please do yourself a favor go elsewhere.
