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March 2023 by Claire
Excellent shop. Fair amount of stock with high quality bikes and equipment. Kind and thoughtful owner is very knowledgeable and skilled in the best ways to fix and maintain your bike. Thanks for all the help. We will be back when they grown out of these bikes.
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March 2023 by Rick Murray
Generally good experiences. They were very patient with me when I was trying to decide what size worked best. I didn’t know they were so many choices! I’ve been back a few since times for gear and tune-ups.
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April 2022 by Timothy Weaver
Ignore the negative reviews, this is a great shop to take your bike for service or whatever you may need. Always helpful, and has always taken the time to help me any time I have needed it. Quick turnaround and fair pricing as well.
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October 2021 by rust andgrease
My wife and 11yr old son were in there today to buy tires and tubes for my wife’s bike from when she was a kid that my son wants to fix up and restore for her. He told my son that the bike belonged in the scrap yard and would not even entertain selling him tires. He was not asking for service or anything like that, just wanting to buy tubes and tires and do the work himself. Guess they don’t ever need our money. My son even said he couldn’t understand why they didn’t want his money. I never leave reviews but when your customer service is so bad that you tell a kid to junk his goals in the scrap yard, I feel the need to warn others not to bother walking through the door.
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September 2021 by Mel Enck
Excellent service!! Super fast repair of my bike's flat tire! No appointment needed.
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August 2021 by Kevin Long
Stopped in and got some help with my tubeless tires bought some products and was encouraged with the knowledge. They recommended I have my shocks rebuilt. Decided to take my bike in. Took it on a Saturday because they have no weeknight hours. The helpful man wasn’t there but another gentleman that took my info. I explained I needed my brakes fixed, gears adjusted and shocks rebuilt. Tuesday I get a text that my bike is done. Leave work early to get there and all they did was adjust the gears?? I said what about the brakes and the shocks. He said that’s not included in a tune up. I never asked for a tune up. How about looking at my bike…. Calling me with recommendations and a quote. Not sure how they stay in business. Not customer centric at all.Good luck if you go there. And I hope you don’t work till 5pm or it will be a week to get your bike back
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October 2020 by George F.
Helped me with cycling shoes and cleats for my exercise bike (needed to keep toes pointed straight.) Was told to contact Trek, given the numbers of pedals and shoes, and Trek would send to InGear for FREE. Can't do better than that!
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July 2020 by jacob reed
I just entered the shop to try and get info so I could make an educated purchase. The employee just kept repeating he wont have anytjing in stock until the first of the year. It was clear he had no intentions in discussing anything with me. Very poor customer service. I am greatly disappointed.
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June 2020 by Pamela Geel
Great service ! Very pleasant and helpful ! Thank you for making my grandson VERY happy !
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June 2020 by Ryan Berardi
I met Brandon when I arrived. I explained how very little I knew and he indicated he was happy to help. I messed up the brakes on my daughter’s inexpensive bike. There was definitely no promise of major profit, yet he gave me his full attention. He fixed my issue and didn’t charge me for his time (and a new part that I had damaged). It was a very refreshing experience. I appreciate Brandon’s kindness.
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March 2020 by Devon Smith
If you are younger the older gentleman is likely to treat you as if you are broke and not even give you the time of day. I’ve avoided ever since. When I asked for simple help with selecting the best parts for repair he said “I’m not gonna give you help because you will just go online for cheaper” well another local business got my money and got my bike back on the road quick. I’ll pass on this place
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January 2020 by Shotgun Yoda
Great shop aways helpful and knowlageable. Always do what ever they can to make sure we are satisfied.
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May 2019 by J M.
Do not get work done on your bike here! They will rip you off! I have bought bikes here before and took one in for repair for the first time and they raked me over the coals. I will never darken their doors again. Take your bikes to Holmes Bike Shop in Camp Hill, they are fair.
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April 2019 by Carisa Carpenter
Always does a great job fixing my kids bikes no matter how much damage they do to them! And at a reasonable price!
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April 2019 by Penny Billman
Quick, knowledgeable and friendly service. Would recommend to anyone ðŸ‘
