-
January 2024 by Robert Stiles
The most laziest places every I swear I stand in line for 10 min just hearing them talking in the back around talking away so I got tired of it and want to self check out amd it was giving me trouble so she told me to come to the register wish I was just Thier if she wasn't just talking her life way maybe she would seen me Thier wish she could get fire bc she never does anything when I'm their anyway!!
-
September 2023 by Jay Wil
If I could give 0 stars, I would. Pharmacy hours just barely work for standard first shift jobs and there's no pharmacy on weekends. We tried to fill an emergency prescription straight from a doctor after a major surgery and they didn't have a single pharmacist in to fill in. It's good that, there are other options to rely on...Edit: The prescription was already ran through insurance on a Friday before the pharmacists left and is unable to be filled by a reliable pharmacy. Now we're stuck without the needed meds for the weekend.Edit 2: We called this morning to try and get things straightened out and the store manager tried to turn it on us saying we "should have gotten there before 1". We were in surgery post-op and pharmacy hours state they're open until 6. She refused to help us find a solution and blamed everyone else. There was no sympathy for the situation and when I asked for her name so I could escalate the issue, she hung up. Issue has been brought up to corporate and even the customer service rep there was appalled at the way it was handled.
-
September 2023 by Leonard Stiles
This pharmacy is never open. The hours keep changing, and never call to tell you that your prescription is ready. Went 3 different times, and it was closed hours before the scheduled hours. Today at 1:00 when hours to close are 5. Dobe with this place.
-
September 2023 by Brian Spencer
This place needs to get it together, I was told my meds would be ready after 3, pulled up to the window, then I was told to wait for another 20 minutes, now understand this was my second trip to Clearfield,because I was told the very same thing, the day before, and I live 25 miles one way away from Clearfield, total b.s.,I will be finding another pharmacy...
-
August 2023 by Adrian Page
I have never had a bad experience with a Rite Aid until moving here. The staff have been very rude, they’ve made me wait 15+ minutes when there were no other customers present, and they’ve ‘forgotten’ to fill or filled my prescription late 3 MONTHS in a row even though it is on auto-refill. I would avoid this place at all costs for regularly scheduled prescriptions.
-
August 2023 by Barbara Taylor
I was in the ER with my child and they prescribed us an antibiotic. I’ve always used Dubois Rite Aid and the experience was top notch. I went to this pharmacy and was told they needed a prior authorization for the antibiotic my daughter needed. I walked outside and I called the ER. They told me they would call Rite Aid. I went back into the store. Niki - the pharmacy manager - was rude and condescending. She refused to look at the insurance I had listed. She said the ER would not be calling them and then wouldn’t even let me pay cash for my daughters necessary medication. The customer service is terrible here. I won’t ever visit this location again. I do not recommend using this location for your prescription needs.
-
May 2023 by DW
Terrible. Pharmacy has weird hours, and closes randomly without notice. Horrible for people who rely on their medication daily to function.
-
May 2023 by Samantha Smeltzer
Their hours on Google are wrong. I went without my meds because of it. They're closed Saturday and Sunday.
-
May 2023 by Andrea Stiner
The pharmacy employees have always been kind and helpful to us. Thank you
-
February 2023 by Claire Sloppy
The other reviews are not lying… what a rude pharmacy. Absolutely shameful behavior from people who are there to care for you. Go elsewhere if you can.
-
January 2023 by Nemo Hikes
Spent 15 mins on hold and was still unable to reach the front cashier for a simple question about a product. I wont be calling here or shopping here again! Tighten it up rite aid!
-
October 2022 by april davis
they wasn't very nice with my sister . I her pick up my boyfriend meds up because he had the covid an the one lady got smart with her so they need to show respect if not they are going to lose business with that attitude
-
October 2022 by Emily Clark
Made the switch from CVS and I couldn’t be more happy! Insurance companies can be a huge pain…when I switched from CVS both of my insurance were not sent. When I went to pick up my scripts from Rite Aid they did have my secondary insurance …something went wrong, Nicki, the pharmacist, spent over an hour on the phone advocating for me….dealing with the insurance company’s lack of compassion and knowledge…she never once made me feel like a burden! I can never thank her enough!!
-
August 2022 by B S
Absolutely ridiculous how down hill this place has gone! No customer courtesy, rude mouthy staff, pharmacy staff seem to have better things to do rather than their paid for position and duties. Very undereducated staff...
-
July 2022 by Brad Litz
One of the rudest pharmacies I've ever dealt with. I feel sorry for the good people that have to work there. I will never go back.
