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December 2023 by Lindsay May
I scheduled an appointment for 915, checked in from my car on the app but when I didn’t get texted, I went inside. They were busy but figured they’d get to me. After 30 minutes they didn’t do I added myself to the list that I was here since 910 and had an appt at 915. The front desk lady said they’ll get to me when they do and didn’t take in consideration I had an appt. What a waste of time! Why even bother making an appt if they just take people in order on the damn list. Awful facility!!!However the Phlebotomist that drew my blood was fantastic. She was friendly and kind to my son. Even though it was busy, she wasn’t frazzled.
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All professionals.
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July 2023 by Pam
Staff gets 5 stars while I used their lab. The rest forget it. It's been 2 weeks and no test results?There is no way to contact them over the phone unless you like to listen to the recording all day.My doctor has no results. Really? This lab is free through my insurance. I'm going back to paying $35 at another clinic. At least with them I had the results the next day and the doctor's office called the next day too.
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July 2023 by John J
Every time I’d have to come here for school compliances they’ve had the friendliest staff. I highly recommend booking appointments online because you’ll be in and out, and walk-ins could be hit or miss depending on what you’re getting.
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September 2022 by Shaina Spinner
The staff was very friendly and made it a comfortable experience!
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September 2022 by Loren Lanza
Really nice staff, clean, and efficient!
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August 2022 by Tina Evans
The girl at the desk with no badge is ignorant. They brought her back from working there before and made a mistake, she is ignorant.
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February 2022 by Googie Googerson
Everyone is professional and kind. I’ve never waited more than 20 minutes to get my tests completed
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December 2021 by Patrick McDonnell
Everyone is so professional and takes extremely good care of our son. Highly recommend this facility. The best of the best work here! So grateful for the staff.
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October 2021 by Rich Huffman
Phlebotomists are pleasant. The front desk could use some training on how to treat people. If they're this miserable, they shouldn't be in healthcare.
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April 2021 by Mark Keyes
The staff are very friendly and great about getting people in and out very fast.
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October 2020 by Aiden Kelly
They are amazing at getting my blood work done
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August 2020 by Sandy Nelson
The staff at the Clarks Summit office is awesome. Everyone is so friendly and helpful.
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September 2019 by Sandy Nelon
The staff at the Clarks Summit office is awesome. Everyone is so friendly and helpful.
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June 2019 by Bridgett Brewer
While there, I waited while the woman in the back crowded around a computer screen. Then when 2PM came the woman behind the counter called me and pointed, “Hey you! “ which was extremely unprofessional and rude considering she already had my name because I had scheduled an appointment. I understand handling urine isn't fun but there is no need to be rude. I will not return to this lab corps branch if I need anything else done. I will simply go to another branch. I do not tolerate disrespect.