-
November 2023 by Chicago Scott
AVOID! Do not stay here.The rooms are old and nasty, the service is bad, the breakfast offerered is a joke. Check out my pictures. This is by far the most memorable experience I have ever had at any hotel for all of the wrong reasons. Unless you're looking for the cheapest place to stay, I do not know what good can be said about this Ramada.My room was vastly different from others or the reviewers had incredibly low standards. The AC/Heating is non-functional, water dripping from the ceiling when you first walk in the room is accepted as normal from the staff, and maintenance for most everyting is nonexistent. The place is filthy. Don't be fooled by the location; stay far away. I regret spending 2 nights here and should have left immediately for a refund.The hallway smelled like marijuana the whole time we stayed. I believe the staff is smoking marijuana inside the building and then doesn't care if guest do as well so complainting to the front desk will do nothing. Getting to our room, we are unable to see anything in the room being that the only light switch then illumates where you stand and nothing more so if you arrive at night get ready to used your phones flashlight so you can get to the lamp on the other side.Our bed had hair on the sheets and pillows from the last guest that stayed. The carpet is stained with different drinks and maybe bodily fluids all by the mini fridge and by chairs and bedside. Different lamps had bulbs out so bad lighting all around in the room. The chair in the room is dusty looking and missing buttons. I did not want to sit in it.If you are roomed near the center area get ready to hear people playing pool louldy into the night as the windows and walls are thin.The shower design layout makes you stand in it completely for you to be able to turn on the water so you have to start the shower cold. Our shower started to back fill with water/gunk when we weren't using it. The front desk sends a guy with a toliet plunger to fix the issue. That guy goes at our shower like he's done this a hundred times and then wants to tell us "he's a recovering alcoholic so he needs to get out of here to go to his meetings". Thanks for sharing? The mini shampoo bottle provided is half empty so it was used by the last guest.The same picuture was hung 3 times in our room. The exact same photo. Why? Everything about the layout and design to the details. Everything is bad.Rooms: nasty old stinkyNoteworthy details: disgusting worn ugly gross
-
October 2023 by Shawn Mcconnell
We had reserved a weekend through the hotel itself directly. Unfortunately we had a family emergency and we had to cancel the reservations 2 days before our arrival. Spoke with front desk at the hotel the cancellation was successful, we were told that amount would be credited to our card since we booked through the hotel itself. We were told that an email would be sent with a cancellation confirmation. One week later no email, no credit and unable to speak with anyone directly at the hotel. Phone rings and no one answers calling for 2 days. Called the customer service number they are unable to reach anyone at the hotel.This is inexcusable, poor business practices. Needless to say we won't ever book at this location in the future.
-
September 2023 by Clinton Akins
Pleasant experience, the parking lot could be resurfaced and better lighting and cleanup .. General touch up to exterior features. Updates to key card system for smartphone use unlocking outside and inside doorsBreakfast was great ?
-
September 2023 by Whiska Fish
We do a lot of trips just on the weekend to visit hotels with swimming pools. I had to get on here and say how good of an experience we had here Saturday night. The lady at the front desk was amazing. The courtyard and swimming pool were awesome. We will be returning again.!!!!
-
September 2023 by Karen Taylor
What a deal! $50-75 cheaper than anywhere else in the area. Big parts of the hotel are under renovation which may be why. But the renovated rooms were excellent. Clean, good linen, plenty of outlets.The rooms circle an interior covered courtyard that houses places to sit and a pool. The space could use some updating, but the pool was open and nice and warm. The ceiling is skylights which brings a nice natural light through to the rooms as well.The hotel is clearly large enough to eventually host small conferences and the kitchen can accommodate it. When we were there, I'd guess fewer than two dozen rooms were in use, so the restaurant was closed, but the breakfast buffet was generous with bacon and eggs, along with bagels and yogurt and juices.I'd definitely stay here again and look forward to seeing the renovations as they occur.
-
August 2023 by Kate Montgomery
An honest review: A decent hotel for the price! Stayed just for a night on our road trip. Cons: needs some touch ups, outdated, hair dryer was tiny, beds were fine, stains on ceiling and floors. Pros: front desk was super nice, good choice for breakfast and was yummy, big open lobby. We didn’t see the courtyard though.
-
August 2023 by Daniel Ditz
Needs a good makeover. Pool was cold and very cloudy. Could be very nice with a little work. Rooms were just okay and staff was great. Breakfast was a highlight of our stay; best hotel bacon I've had.
-
August 2023 by Walter Aurand
This doesn't look like the pictures that got up I will show you the real photos. The security indoor toilet seat twisted the toilet rocked and started leaking all over the floor there was trash all in the hallways doorways the security doors did not lock the place was falling apart so here are the real pictures oh sorry the bar and grill they show in there is not even the pool was Green and dirty and nasty so once again here are the real pictures for use and they said they were remodeling I did not see no dumpsters or any workers that are trying to remodel the the place so if you want a cheap hotel there you go although I say is good luck this is a hundred percent real no joking in the arcades did not work the vending machines did not I looked inside the vending machine there was expired food I wish I could show you all pictures and they would not let me post them
-
August 2023 by Ethan Morgan
The room was not cleaned before our stay, smelled like cigarettes, there's no elevator, the parking lot is poorly lit, the hallways are dirty, and the entrance reeked of weed. The lobby looks nice, I guess. Canceled our stay.Rooms: Uncleaned and smelled like cigarettes
-
July 2023 by Mya Renninger
Booked the room on the website. The check in time said 12 am and the check out time said 12 am on my conformation email. I showed up at 12 pm to check in and they told me check in wasn’t until 3. I came back at 3:30 to check in and they told me you had to be 21 to check in. As we were walking out there was a pest management truck in the parking lot coming into the building. The lobby was dirty and the front desk lady was rude.
-
June 2023 by Sherrie P
Room was booked online and easy to do. Requested a 2 queen room, upon check-in we were placed on second floor and there is no elevator. I asked if we could be moved to the first floor as I had my 83 your old mother who cannot do many steps, though fully booked the clerk accommodated us by switching rooms to first floor, thank you so much.The exterior could use some maintenance, paint and clean up. Our room was clean and maintained though maybe a bit dated. They have a breakfast in the morning, not bad and included scrambled eggs, bacon or sausage, fried potatoes, yogurt, toasts, bagels, juices and coffee or tea.Both clerks I dealt with were pleasant and helpful. If back to this area again, we will definitely stay here.They also have a pool in the inside courtyard which is covered, voices can be heard in the rooms from the pool area but they close it at 10 pm and then very quiet.Safety: They note on all entry doors to not prop open, must use your key card to enter.
-
June 2023 by Chris Strube
Lipstick on a pig! Friendly staff. Close to restaurants and shopping.The outside of the building shows its age with peeling paint, but once inside the at the front desk, it appeared promising. The lobby was nicely redone. Our room was okay and matched the photos as advertised. However, getting to our room was filthy. The carpeting is old and smells. Once inside the room it wasn't too bad. Linens are Wyndham clean.There is no information booklet in the room. We asked and were told they don't do that anymore. Phone in room to call front desk doesn't work.The shower is a barn door style sliding door. To turn the shower on, you have to be inside the shower. Forget letting the water warm up first. The shower floor is extremely slippery. Bring extra towels. There is no housekeeping or maybe it was their day off. We did learn that they are having trouble finding help.There are machines to get laundry detergent, but no washer and dryer. It appears they were removed and replaced with recycling bins.Cute area by the indoor pool. Breakfast was good.I would not go back. It felt like a bait and switch. The photos showed a nice Wyndham experience, but it was not. I understand they are dumping a lot of money into it, but they need to dump a lot more. Underneath the Wyndham photos, it is a very run down hotel.
-
May 2023 by Rhea W.
Rooms are a tiny bit outdated but clean! No reason I wouldn't come back again! Plus they have a very nice indoor pool area. Customer service was great! Very helpful.
-
May 2023 by Lynna
Room was nice enough. Nothing especially noteworthy or spectacular. The breakfast was good. Overall safe, decent place to stay.
-
May 2023 by Joan Zak
My husband & I stopped here last November in a blinding snowstorm after we couldn't see 1 foot in front of us. The best spur of the moment decision ever! This is NOW our go to on our travels from Michigan to east Pennsylvania!
