JG Wentworth

Hours: JG Wentworth is a financial services company offering debt relief and structured settlements, among other solutions. Some customers report positive experiences, describing the service as fast, easy, and featuring above and beyond customer service. They note employees are very good at their jobs, excellent at following up, and explaining each step, leaving clients feeling they are in good hands. However, other reviews highlight significant concerns. Some customers feel the process can be deceptive, with one reporting an unexpected shift from a loan inquiry to debt relief programs, which they believe can hurt credit. There are complaints about unclear communication, such as not being told about payment timing, which led to being charged multiple times in a month. Additional criticisms mention high fees and a desire for more information upfront, such as details on the assigned lawyer. While the company has received praise for taking responsibility in response to feedback, the experiences are mixed, with some advising the company should stick to structured settlements.

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1. Chesterbrook, Pennsylvania