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October 2024 by JM “Impossible Traveler” Torp
I recently had an excellent experience at Mercury Fleet in Chester, PA. From the moment I walked in, I was greeted by Kim, the receptionist, whose friendliness set a positive tone for my visit. A couple of the mechanics, Josh and John, came into the office to review customer work orders, and their attention to detail was truly impressive. They communicated everything clearly, making the process feel seamless.
When I dropped off my car, I spoke with Josh, and at pickup, John took the time to explain everything that had been done. I’ve never encountered such genuine mechanics before; they really take the time to ensure you understand the work being done. I was particularly anxious about the interlock system due to all the conflicting information I'd read online, but they made it all straightforward and stress-free. I also took the opportunity to add an oil change, which they handled efficiently.
During my conversation with Josh, I mentioned another vehicle that needed some work, and I appreciated his honesty regarding what was necessary.
Overall, I can confidently say that Mercury Fleet will be my go-to mechanic from now on. Their pricing is below market rates, and their knowledge and integrity are outstanding. Highly recommend!
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November 2023 by Mary Little
Being patient with me through my proc
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November 2023 by Renee Cooper
Very professional, will recommend. Alot of knowledge, will walk you through your situation.
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August 2023 by Kathleen Degraphenreed
Being patient with me through my proc
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March 2023 by Mary N.
The people here are all always so nice and they make you feel like they appreciate your business everytime I've been there.Ive been going here for about 5 years now and I have never had a bad experience .The work is good the prices are reasonable and they get it done In a very reasonable time frame. They even plugged my tire (twice ) and when I asked for the bill they told me,it's on them & they appreciate all my business. It's hard to find a good honest mechanic ,but these guys are definitely one of the best and I recommend them 100%
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February 2023 by Bear
Great place to get your car serviced and worked on their very professional I've known these guys for years and I haven't been here in a while but I was happy to be able to go back to them today great job thank you very much
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June 2022 by Gwen Hagen
This place is great! John, the owner, is so dedicated to quality and customer service. Very reasonable pricing and just outstanding knowledge of all cars.
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June 2022 by Thomas Murphy
Quality work at very fair prices. Numerous upgrades to my Classic Car. Great work by Great People. Thanks Guys!!!Services: Air conditioning
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April 2022 by Tatu Jay
Called to get assistance with my trailer and the lady that answered had a bad attitude and seem she didn't want my business so I took my trailer somewhere else. Have some common courtesy that you are even employed!!!
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October 2021 by Loretta Baker
Great guys, fair prices and excellent service.
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September 2021 by zhane carr
These guys are the best ! Trust me you won’t be disappointed with the service. On top of the fact that they are so welcoming and kind.Service: Auto engine diagnostic
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August 2021 by Justina Jorgensen
Excellent! Highly recommended. Timely,affordable and reliable!
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August 2021 by Jason Dintino
The team at Mercury is very knowledgeable, efficient with speed of task completion. They have the latest tech and tools, and genuinely take an interest in your satisfaction level upon completion. They are super friendly and go the extra mile for their patrons. Thank you John and Mercury staff. As usual, excellent work and another wonderful experience. Til next time!
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July 2021 by Nicole Muhammad
I have excellent customer service and John the owner has years of experience with automobiles.
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May 2021 by Judy S.
Knowledgeable mechanics who explain everything in detail which is rare but beyond that they seem to empathize and understand when you are contemplating an unexpected repair. Thoroughly impressed and now take all our vehicles there!
