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“First time in this store location...the staff was nice & friendly...they helped me with my phone & getting it working properly... definitely would recommend they're great...thank you”
“Couldn’t have asked for a better experience! Easy, quick, and quality service. We found an old vhs tape of my late grandmother who had recently passed away-I was searching for ways to convert it and stumbled on Zim’s. I gave it to Mike Tuesday night and it was ready by the next day. I received a USB drive, my old tape, and instructions on how to use the flash drive. Mike really thought of everything to make this the smoothest experience for his customers. I’ll definitely be coming back when I find more tapes”
“Thiago was very king and patient explaining my options to me, even suggesting the cheaper option when I wanted the more expensive one. I cannot recommend this store enough to anyone who needs help.”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
10AM - 5PM
2312 Carpenter Station Rd, Wilmington
Electronics
“These guys are awesome! I went there a few years ago as a newbie for a radio, while I was happy with it, as I learned more about them I found they had sold me a very good radio. While it was more than I needed at the time, I didn't have to upgrade as I learned more about them. Very happy with that purchase!Recently I was having a problem and stopped in late in the afternoon. Tim diagnosed the problem in about five minutes, and he was able to repair it immediately, which was unexpected.Not only do they give great service, but they seem to be a real good group of people. Highly recommend these guys!”
8:30AM - 5PM
940 Eddystone Ave, Eddystone
Electronics
“Drove by here 100s times but always went to the big repair shops for smartphone repairs but never again, these guys have my business for life now. They fixed my Galaxy 22s ultra quick and easy, and the pricing was great.”
“So, I could not wait to share this feedback regarding the recent experience I had with T-Mobile. We had some questions regarding our plan, phones, payments, and many more and we stopped by the T-Mobile in Media, PA (where we live) and we were blown away by the service T-Mobile Team Media provided to us. I mean, the entire time I was there my jaw could not close. It was unbelievable. The lead Dan, along with his team Cris, John, Trey, and Seeta, paid attention to every single detail or question we had. They were so genuine with design to help us get the best service possible that it seemed too good to be true but the thing is - it was true! I mean, this is customer service at its excellence! They went through all possible options, offers, and ways to ensure we leave 100% satisfied, happy customers! They answered every question we had. They resolved every problem we had. They provided the best offers we could get. They treated us as a valued T-Mobile family! Man, it truly felt good. I had not seen such customer care in so long! So, if you want to be cared for and treated with respect, as a valued customer - stop by the T-Mobile Media (T-Mobile Authorized Retailer), at 1083 W Baltimore Pike Ste G, Media, PA 19063, the Granite Run Mall, and see for yourself. I truly recommend T-Mobile as a cellphone service company as it is but now I also recommend the T-Mobile Media team as the team that can truly make a significant difference in serving you best possible way. Thank you, T-Mobile Team Media! You truly make a difference in this rough world!”
10AM - 7PM
1936 MacDade Boulevard, Woodlyn
Electronics
“Solomon is a nice guy and knows how to make a person feel comfortable with what they are purchasing. He is very knowledgeable and has a great personality. I will be coming back for all my phones and extras for my phone.”
Open 24 hours
18 E Hinckley Ave, Ridley Park
Electronics
“Great for a late night run of coffee or a shockingly decent pizza whenever you get back from a red eye flight or dead shift, the staff working here are decent folks and are always friendly as can be”
“My wife dropped her phone, and I ran over it with the car. ( Really ) The staff was very understanding , after we all stopped laughing . She was able to get a promo phone. Kyle was very helpful... He should get a raise....”
“The people who are working there are very nice and helpful. I am so glad that I went there because they are having a promotion and I hope you go there. They have 2 phones for $180.44 and 1 is a G5 and if you get public assistance they help pay your bill. Try it. I think but not sure it will go on for a week. Have a blessed weekend and be safe”
“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
“We've been loyal Metro customers since 2013... Every single time we have visited and need of a replacement phone because we have lost it or an upgrade, they have always met with us quickly, we're honest with the prices, they didn't feel like sales people, they felt like friends with their recommendations. Recommendations. We will always stay with Metro and only buy our products at the HH Holmes location. EACH and evey sales person there gives exemplary customer service!! Thanks Metro!”
“Nick was so helpful when I called to ask for a personal hotspot. He even located a store with the device because his location did not have the device. Thank you Nick. ❤️”
“Just stopped by the other day to pay my bill and saw they had a galaxy watch on sale. So I grabbed it and the guy at the store David hooked me up and gave me a swag bag!!! Pretty cool!!! He is a great sales person!!!Thanks David!!!”
“Venkat was a big help when switching from my 3-year old android to an IPhone 12. He assisted me in keeping my old number and making every step clear while doing such.”
“Metro really stepped up. I took my mom here the other day. She was in a bad spot Danielle really helped her and had a great additude. My mother liked her so much she went back to see her at another location to help figure out the phone. I will definitely be going here when my contract ends. Thanks Danielle.”
“They were friendly, quick paced in the question I had for them. Metro by T-mobile also they gave me info on transferring my minutes free phone to give information on the cost and able to keep my phone & phone #. I will deffenetly recommend getting service from a free, phone to a monthly carrier, with great service..”
“I work at Walmart come here to pay the bill everymonth after this girl started working at this store it's helping most of us and she's amazingly patient. Purchased a new phone with a good deal and I'm super happy ?”
9AM - 7PM
6302 Woodland Ave, Philadelphia
Electronics
“The young lady that's been awhile has always been great when it comes opening up store on time, helping me upgrade my phone. To be honest with you she could run the store by herself.”
“Had the pleasure of dealing with Steve, the Retail Store Manager. Answered all my questions with ease. Extremely helpful. Thank you sir for the exceptional customer service.”
10:30AM - 6PM
12 E Ridge Rd, Linwood
Electronics
“I came into the store about a week ago and had a great experience!! I dealt with a young lady named Shakira she was very nice showed me different phones and sold me the best Galaxy in store!!! Highly recommend! She made me feel so welcomed! The last girl was so horrible and always talking about her problems! I will be returning!!!!”
“Great experience with Chris, destroyed my phone at work the day before starting vacation. Went to two other locations closer and had terrible experience at both. Took the chance and drove further to Springfield and now it will be my go to spot going forward. Thanks Chris for making purchase of new phone quick and simple”
“The service representative Chris was extremely helpful and went above and beyond. The service representative on the phone was uneducated and gave this man an extremely hard time. He is so well versed with his knowledge on Metro technology that he had to coach the reps on the phone regarding how to do job. He was very professional with me. It was 15 mins before closing and he worked on my phone for hours. I haven’t met a person with that sort of work ethic in any customer service experience in a very long time. I’m so impressed. He is an asset to MetroPCS and it would benefit this company to hold onto him and give the man a raise!!”
“Danielle was very nice and so helpful I actually went back twice. She helped me and my mother a great deal in a bad situation. I give her a 5 out of 5 at Darby and Sharon Hill locations. Metro really stepped their game up, I will definitely be back to open my own line when my contract ends.”
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“They are awesome in there...I waited in there while they fixed every single problem and talked to me about it the whole way through so I could understand everything...this is the only metro store I will be going to”