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January 2024 by Anonymous Source
Staff could do better at greeting customers especially because they are spending money in their store seems like only certain ppl get greeted which I find strange! Also could be more helpful in general find another location if possible this one isn’t it don’t even bother
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January 2024 by Dawn Thompson
Great deals on sneakers and clothing items, awesome customer service
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December 2023 by J C
Chris is an awesome manager. If he doesn’t have an item he checks other stores. He knows how to go above and beyond for valued customers.
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May 2023 by Mr. Airmerkdeloreposite
Awesome store with a great staff and excellent selection of sneakers and clothing! Stopped in for the first time today and will definitely be back!
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April 2023 by Raushanah C DeJesus
I went to this DTRL today in Chester, my first time. I go in greeting everyone...Hello how is everyone! The security guard spoke. Then a sales assistant walked up and I spoke again even though he didn't speak when I initially spoke. You looking for anything in particular. NO! IM JUST LOOKING I REALLY DONT WEAR Sneakers. It my first time stopping in. I went to the sales rack seen 4 items I wanted to purchase. I picked them up took them to the counter. It seemed the cashier was in a good mood with the other customers. I'm like hello once it was my turn, How is your day no response. I said hello I'm saying hello to you. Oh HI! I left it alone cause she was so Getty with the other customers I assumed she must of knew them. Ringing up my clothes now. The tag is torn up and I said would you like me to get the blue ones off the rack they were the same price. I can't do that they are different colors. She called another store. Who this I'm speaking to...this is Sherrita do yall have the Fifth Loop in orange. They must have said no she ended the called and said I can't ring these up because I don't have ...so now I'm mad because I wanted these pants and other items thw333at match. I feel they need a little more customers Service training. Sherrita isn't nice at all. Just getting that off my chest. DTrL lost a 250 dollar sale because of ignorance. #trainyoursalesassociates
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January 2022 by RaMona Cooper
Love the store. Shop there often. To many clothes on 1 rack is wrinkling the clothes tho. Do better
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August 2021 by VaekTv
Great items and helpful staff
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March 2021 by Kim Hardaway
Love it!!! The staff was nice! And professional☺
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February 2021 by Jamar Potts
Big variety of clothing every brand in one store excellent customer service
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January 2021 by Paul Brandon
The best shoe store period, especially in chester pa, they got all the best sneakers???
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December 2020 by meek mill Undercover
Friendly, employees I love the prices
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October 2020 by Tee Rice
Superb customer service and a great selection of sneakers!!
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October 2020 by braheembutler butler
Never have my size
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August 2020 by Cheryl Wesley
I brought my grandson there only place he can find his size
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April 2020 by Lilo
The Customer Service Reps are always on point and attentive here. The prices are great, and this store is definitely another asset to the community. ????I’ve never had a problem while shopping here, let’s hope that streak continues.
