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“The manager is who waited on me and he was very professional and made the experience in the store enjoyable , and the pricing was better then any where else I looked”
“Our experience with Mattress Firm in Exton has been very enjoyable and I highly recommend. Both Ian and Mike have been very down to earth, helpful and easy to work with. Will be using them again.”
“It is nice to have a mattress store located in Phoenixville, instead of driving to KOP or Exton.Prices are competitive - with deep discounts on floor models.Gina was quite helpful. She showed us a few mattresses, then allowed us to try others at our leisure.Delivery is free, and there is an option to have old beds removed instead of having to hire a separate a company to haul them away.”
“Robert was so helpful in making my decision. He listened to what I was interested in and provided me with the exact piece I was looking for. Will definitely be back to get more furniture!”
“Brian and Nancy are a great team. I bought a mattress on February 6. I found it was a bit too soft. I went back to the store and talked to Nancy. She explained that I had to wait 30 days before I was eligible for a replacement mattress. After the 30 days, I went back into the store and she spent time with me to make sure that the replacement mattress would be the perfect one for me. Brian coordinated the delivery of the second mattress. The second mattress was just what I needed. In addition, I was very pleased with the delivery company. I highly recommend this store!”
10AM - 9PM
201 S Pottstown Pike, Exton
Mattress Stores
“Mishel was fantastic helping me with my purchase. She is friendly, patient and was understanding of my situation. The delivery team was awesome as well. See Mishel for your furniture needs”
“My wife and I have been loyal customers of The Mattress Factory in Exton for over two decades. Recently, it was time to replace our 8-year-old Beautyrest mattress. Armed with our paperwork, we visited the store and were greeted by Steven, the manager. From the moment we met him, Steven’s exceptional listening skills stood out, and he immediately understood our needs.
Steven informed us about the possibility of obtaining a credit from Beautyrest after a third-party review of our mattress. He then guided us through several new mattress options, and we instantly fell in love with the Tempur-Pedic. Although the price initially made us hesitant, we left the store that day to educate ourselves more about the brand, its features, and options.
Unfortunately, a few small stains on our existing mattress discouraged us from pursuing the third-party inspection process, as we felt it would likely be rejected. Additionally, we were disappointed to learn that there were known issues with the Beautyrest mattress that we were not notified about during our ownership.
Despite these setbacks, Steven’s guidance and expertise led us to purchase the Tempur-Pedic Breeze mattress. His professionalism and customer-centric approach made all the difference.
We will continue to recommend The Mattress Factory to our family, friends, and clients. However, our future recommendations will come with a special mention of Steven, whose assistance was invaluable. Thank you, Steven!”
10AM - 9PM
103 Swedesford Rd, Exton
Mattress Stores
“Saturday, we attempted to make a purchase online and there was an issue with the delivery charges not registering. We decided to visit the Exton Outlet store on Sunday. Unfortunately, the store closed at 6pm and we were in the area around 5:45pm. I decided to call to see if they would make an exception. The associate said they couldn't since they were closing in a few minutes, and we would have to come back tomorrow. A few minutes later I received a call back from the store manager saying she would be happy to make an exception and would allow us to come in and test some Mattress so we could make our purchase. One hour after hours the Manager allowed us to make our purchase and was nothing but helpful. We weren't rushed even though it was after hours. She gave great advice and helped us finalize our new purchase of a Dining set, Mattress, Pillows, and a new sectional. 100% with the customer service we received and excited for our new furniture to arrive! Thank You So Much!!”
10AM - 9PM
1837 E Ridge Pike #50, Royersford
Mattress Stores
“Honest and Genuine. I cannot say enough good about this company and Ira our salesman.From the moment we walked into the store Ira was courteous and helpful. Did not try to smother us or follow 2 steps behind us. He was very knowledgeable and personable. He saw that I had problems with my neck and offered me to try a low profile pillow. It was wonderful and I ended up buying it along with the perfect mattress. I would recommend this place to everyone. I just hope you get the pleasure of dealing with Ira.”
“This was the easiest/best experience I've had getting a mattress from start to finish. They were very knowledgeable, guided us to the best option for our needs and the delivery was on time and fast. Will definitely be using them for all my future bed/mattress needs.”
“We worked with Kaleb at the Champaign store and found him to be helpful and professional. We discussed the different options and he addressed the concerns we had, even following up a few days later when he had additional information on some pricing deals that made our purchase much more affordable. He was patient in showing us the different options on the multiple options of beds and put together the best deal for what we needed and were looking for. We were very happy with our interaction. Now, we're looking forward to the delivery of our new bed in about six weeks.”
“We came here and wanted to make our own opinion of the place , and good thing we did. We were very impressed with the selection and service from everyone we worked with. Adrian - the sales associate was amazing patient and worked with us from start to finish. Highly recommend the place.”
“We were in need of refrigerator asap as current one broke. I contacted Gerhard’s through their website to inquire about a particular one that we had in mind. John W. reached out in less than 5 minutes to notify me that they had this one in stock and could be delivered to our home in two days. I’m so pleased with the quick response and overall delivery time. John was incredibly helpful and pleasant; he made this stressful situation so much better. We purchased a washer and dryer from Gerhard’s a couple years ago as well. We will continue to use Gerhard’s for our major appliance purchases.”
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“Very pleased with the La-Z-Boy sectional and table for our family room! Moore’s has excellent sales staff and a terrific selection of all types of furniture. The delivery people were great too!”