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February 2024 by Ramesh Arumugam
This is on Pottstown Pike in Chester springs. Have enough, but it's not so easy to get in and out. The shop as such is okay compared to other cvs Pharmacies. They got what you would expect in a cvs Pharmacy. Went to pick up.some.over the counter and found what I needed. If you need something in a rush, why not stop by.
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October 2023 by ryan cafaro
Terrible customer experience and never again. No staff to help, only kiosks to check out, and staff that is working is annoyed if have to answer a question where an item is located. I will no longer be visiting when other stores in area that respect their customers
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October 2023 by Tim Rigg
The worst customer service ever at the Uwchlan cvs and now their cvs survey crashes after I explained the whole situation. Let’s see how can we make a terrible customer experience situation worse? I know let’s have him fill out a survey and make it crash on him. Thanks. Bye CVS hello Rite Aid.
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July 2023 by Christian Nolte
Despite some rough reviews, I have to say Holly and the team in pharmacy provided a great prescription refill experience recently. Oh, and CVS does have the best selection of Ben and Jerry’s!
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March 2023 by ANIL MORE
Wasted 1 hour because Pharmacist was not putting right insurance information. Looks CVS does not care about the customer. There are so many reviews about the location but no improvement. Looks like time to go some other pharmacy!
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January 2023 by VeganMom87
Very long wait time at the pharmacy. I’ve lived in the area for 2 years and this is by far the worst pharmacy experience. I recommend you transfer your prescriptions to either RiteAid or Target pharmacy.
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December 2022 by Patricia Lewis
The CVS on Pottstown Pike in Chester Springs has the absolute worst pharmacy staff ever. Terrible customer service! I have been a loyal CVS customer for many, many years. All stores that I have dealt with until I moved to Honey Brook have been exceptional. When I moved to Honey Brook last year, I moved all of my prescriptions to the Chester Springs location. At first I blamed COVID for the long waits, and bad attitudes. No more. In a world full of competition, the staff at this pharmacy ignores customers, and does as little to help as possible. I am moving my business elsewhere, after 30+ years.
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November 2022 by David Faunce
Lots of empty shelves, especially OTC meds, and no store associates to be found, especially at the checkout counter. This has been the norm for a while at several local CVS stores, so much so that it’s more convenient now to get what I need or want elsewhere. Also, sale items dominate and tend to make any coupons awarded to your CVS card useless.
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October 2022 by Scott Mattes
This place stinks! They are always understaffed, don't have rx's ready when they say they will, etc. The place is consistently a mess with pharmacy bags all over the place. Make sure you check what you asked for. Head to Rite Aid, easy transfer of Rx's and seemingly so much more competent.
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August 2022 by Suresh Bezawada
I went there to buy some on the counter medicine and the price of the medicine is 40% more than cvs online. The manager refused to price match, and she is not polite and did not tries as well. But in other locations they did price match. Please avoid go8ng there if you have oyher cvs stores near by.other
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June 2022 by Cami Klingen
unlike the other reviews, i find this to be the most pleasant cvs in our area! i don’t personally use the pharmacy service often, but when i do every month or two, i’ve been met with very nice service from the woman at the window. They were quite understaffed coming off of the pandemic, and they seem much more prepared now :)as for the retail staff, i couldn’t be happier! edward the supervisor guy is very welcoming and helpful, and all of the other staff i have interacted with have been cool as well. two thumbs up! ??
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June 2022 by David Speicher
Pharmacy "lost" transferred prescription. Sat on hold for one hour and eighteen minutes (and counting) with no response. Used other phone to call front desk and asked to be transferred adn was told pharmacy is just too busy, maybe call back tomorrow. Disgusting.
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May 2022 by Patricia Cleveland
The CVS on Pottstown Pike in Chester Springs has the absolute worst pharmacy staff ever. Terrible customer service! I have been a loyal CVS customer for many, many years. All stores that I have dealt with until I moved to Honey Brook have been exceptional. When I moved to Honey Brook last year, I moved all of my prescriptions to the Chester Springs location. At first I blamed COVID for the long waits, and bad attitudes. No more. In a world full of competition, the staff at this pharmacy ignores customers, and does as little to help as possible. I am moving my business elsewhere, after 30+ years.
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January 2022 by Robyn Banx
Understaffed so solution is to close drive up to force people with Covid and other Illnesses to come into the store to get prescriptions and spread Covid to everyone. They don’t enforce mask wearing either.
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December 2021 by Roopal Spencer
I never write reviews but this needs to be addressed and brought to the attention of all those planning on using them in the vicinity. This CVS should get 0 stars if I could do so. The pharmacy in this location should be permanently shut down due its incompetence and negligence of its staff.. I recently had to have an antibiotic prescription filled for my sick toddler. The doctor sent it directly to the pharmacy at 2 pm. When I called 2 hours later to check on the status of prescription, the pharmacy was closed . Apparently it closed at 2pm as a result of understaffing when this location is open until 6 and left their phones on so that prescriptions could still go through - even though there was no one there to fill it. I had to then scramble to get hold of the district manager so that she could "return" my prescription so that another pharmacy could fill it. When I called the next day to speak to the pharmacist she told me that this is an ongoing issue with the store and they are trying to "Fix" it. Is this a joke. This isn't a laundromat!! This is a pharmacy and responsible for lives. Please close them down.