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January 2024 by Matthew Lorenz
I recently bought a 2021 Toyota Tundra and worked with Billy. Best car purchase experience I’ve ever had. Billy and the Car Shop team made the purchase super easy, did the registration for me, and transferred my plates to the new truck all on site. I was able to drive off the lot right after everything was complete and the whole process including a test drive was less than 3 hrs. They cross referenced with over 6 lenders to find the lowest rate for financing and this overall was an extremely smooth process. Facility is clean and well organized and Billy was very personable, honest, straightforward, and knowledgeable. CarShop has a great business model and excellent staff. I would recommend this dealership to anyone and I will definitely be back for future purchases.
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January 2024 by Chris Wagner
I was looking for a newer type sedan and I had a car to trade. Andrew showed us the inventory of Honda Civic and we found one that was almost brand new with less than 1,000 miles. We made the trade which was fair value and bought the car that day It took some time for the paperwork but it was not a problem and Andrew was working with other customers but was very accommodating and made us feel comfortable. I didn’t feel pressured and all the other staff were y curious and friendly. This is my second experience at Car Shop and I would recommend them to anyone. Andrew followed up a few days after we bought and that impeded me. Thanks Car Shop for the great experience.
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January 2024 by Mac Murphy
My husband and I came here to purchase a used vehicle and we approached it very hesitantly. We had gone through car shopping before and had a very poor experience. However, as soon as we got here, we saw that the lot was filled with really nice cars. We went inside, told them what we were looking for, and provided a budget. The salesmen were incredibly helpful and pointed us toward numerous cars within our budget. They never pressured us to raise our budget, and they were very kind and non-judgmental. The cars themselves were in excellent shape, smelled brand new despite being used, and were very well priced. We felt very comfortable here, which was definitely a change of pace (coming from Philly). This was likely the best car shopping experience we've ever had, and we left feeling confident with no pressure. They had been able to answer all of our questions and were so friendly and patient. We definitely recommend CarShop!
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January 2024 by Amanda Barretta
I set up an appointment a few days prior. Upon arriving, the cars were out front ready for me. The rep I worked with, Natalie, was amazing and so efficient. Everything went so smooth and I did not feel pressured to make any sort of decision. The process of buying my car was very easy and hassle free. I would definitely recommend CarShop
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January 2024 by Chad Spackman
I’m really pleased with CarShop. It was the fastest sales transaction i’ve experienced, ever. I dealt with one terrific sales person (Jeff). Test drive, then came back to purchase the truck a day later. None of the “I have to go talk to the man behind the curtain”. My truck came with only one key fob. I texted service the next day and 40 minutes from the text, I had a new fob, programmed to my truck, in hand. Super nice people in service. I’ve driven by CarShop 100s of times. I can’t believe I didn’t stop in sooner. Check them out!
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January 2024 by Kristin Morrow
I recently had an amazing experience at Car Shop, all thanks to Jeffrey! I walked in with no clue which 3-row SUV would be the best fit for me, and Jeffrey went above and beyond to guide me through the process.Jeffrey's patience and dedication were truly commendable. He invested a significant amount of time helping me narrow down my options and find the perfect SUV tailored to my needs. What impressed me the most was the lack of pressure throughout the entire process. He created a comfortable environment, allowing me to take my time exploring all the available cars without feeling rushed.The test-driving experience at Car Shop was exceptional. Unlike other places, Jeffrey trusted us to take cars out on our own for a spin. This level of trust made the test-driving process smooth and enjoyable. It allowed us to truly get a feel for the cars without the presence of a salesperson in the back seat.Working with Jeffrey was an absolute pleasure, and it made the car-buying journey a positive and memorable one. His expertise, patience, and genuine interest in helping me find the right SUV set Car Shop apart. I highly recommend seeking out Jeffrey at Car Shop in Chester Springs. Thanks again for the outstanding service!
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November 2023 by Sara Blevins (Real Estate Associate)
What an amazing experience we had at Carshop with Nick Hopton! We went to look for a car for Jason, and we walked away with a great car, cost and rates! They even gave us good $$ for trade in! Nick was such a great person to deal with, he was fun, and knowledgeable! We didn’t feel like he was selling something, he made us feel like he was just looking out for us! I hate car shopping, and I always walkway feeling bad! This was a different experience for me! And thank Christopher Mazzio for suggesting Carshop!
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November 2023 by Adriana Falco
Excellent place. I have purchased 4 cars at this location and each time I received excellent sales assistance. This is also my go-to for servicing my cars and trust the service team with what they find and all of the repairs. Highly recommend!
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November 2023 by Ann Rodkey
They did a great job completing the deal and getting us out the door pretty quickly considering the place was packed. Car deal was good and trade value was good. Jeff was great to work with. Definitely recommend.
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November 2023 by Dave B
Great buying experience, no sales push at all. They brought cars from different locations and let us make our own decision. Although it was used, the car came with 6 month warranty, and turned out to be a great car.Was hesitant first to buy from carshop, but glad I made the decision. I’ll come back as a customer for sure
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November 2023 by Ellen Johnston
Great experience! CarShop was recommended by friends and I can see why. Nick took fabulous care of my mom as she was the one purchasing the vehicle. They had a great selection of cars in her price range and mileage fit. She test drove three vehicles and made a purchase all within three hours. The showroom is clean and bright and the whole team was wonderful. I apologize for blanking on the name of the customer care rep who had Mom sign all the paperwork as she was simply lovely and made it very easy to finalize the deal.
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October 2023 by Michelle Trincia
We had such a great experience at CarShop! All of their cars are in amazing shape. The car I got was a bit older but was so well taken care and clean it truly feels (and people assume) that it is brand new! Compared to other cars in my price range this one was SUCH A GEM and the no-haggle pricing was so stress free. My rep was Alex and I highly recommend asking for him! I was a 'higher maintenance' customer as I came from Delaware, had recently moved so my ID wasn't updated yet, and have a special Delaware black plate I had to transfer to the new vehicle which can be tricky. Alex walked me through it all and followed up on everything post sale (including answering all my frantic calls at the DMV) to make sure it was all OK. The car also had a front plate on it I didn't love and they agreed to fill in the holes and repaint the bumper as part of the sale, arranging a loaner car for me. Amazing! The service department was equally as friendly and easy to work with. Car shopping can be such a headache but they made it really pleasant. I love my car and would definitely recommend them for their inventory, quality, & service!
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October 2023 by Craig Messick
Went to look at a vehicle I saw online after speaking with Jeff R. on the phone regarding when a good time for him would be. Went up, very nice guy, provided the keys for us to check out the vehicle as he was busy prior to us arriving with another sale. We took the vehicle for a test drive, everything went smoothly, wasn’t rushed by any means. Paperwork did take some time but as I said he was juggling two sales simultaneously so understood, as well as some factors on my end as well. I have also been in contact with him post sale as well and he was been courteous and extremely helpful even then also. Clean facility, easy to get to (we came from lower Delaware, was about 2 hrs), friendly staff. Highly recommend.
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October 2023 by Heather Goodno
Jeff is amazing. We have bought several cars from him and it was the easiest process.
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September 2023 by Deborah Mundy
I can't say enough about this dealership. Everyone there was great. We dealt with Landon, he is very personable and very professional at the same time. My husband and I brought in a mustang to sell and everything was very easy to handle. I have to give a shout out to "the Mustang man". Thank you guys it was a pleasure. We recommend this business. ?