Visionworks Chambersburg Square is a well-known optical store offering a variety of glasses, contact lenses, and eye care services. Customers appreciate the friendly and polite staff, as well as the clean and welcoming environment. The store provides a good selection of frames, making it easy for customers to find styles that suit them. The knowledgeable eye doctors are praised for their clear explanations and thorough care, ensuring that eye health concerns are addressed effectively. Many customers also value the convenience of being able to take their glasses for repairs anytime after purchase. However, some reviews mention issues with customer service, particularly at the reception area, where staff members appeared uninterested and lacked friendliness or knowledge about customer service. Despite this, the overall experience is positive, with many customers highlighting the professionalism and helpfulness of the tech staff and doctors. While the store offers eye exams, some customers are disappointed that exams are conducted remotely rather than in person, feeling that in-person exams provide better service. Still, Visionworks Chambersburg Square is recognized for its good selection, knowledgeable staff, and overall great experience for eye care needs.
They did a really good job of taking care of my eyes. The Doctor was very knowledgeable and able to pinpoint any problems I may have had. The associates did a fabulous job in helping me pick out frames. Overall, it was a great experience.
June 2024
The entire staff were great from start to finish. As an older person technology is sometimes difficult. However, it was clear, easy to understand and overall a great experience. Thank you to Visionworks!
May 2024
Very nice staff, very helpful and kind. Answered any questions I had. Will always return
