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January 2024 by Isaac Littrell
Unprofessional drivers throw packages around in their trucks, fragile stickers don't mean a thing to them. watching ups drivers daily unload at my old job there were some good ones and some really bad ones. but recently witnessing a driver handle my personal packages very poorly by throwing them into the cab of his truck from the back before he delivered them was enough for me. Drivers need to care more.
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October 2023 by Alexander
The shipping center is cheaper than the UPS store on Wayne Ave,Great service also
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October 2022 by alan smith
The lady I dealt with there was friendly and polite. Can't give 5th star. I was there because they failed in delivery of package,had to pick up.
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September 2022 by Tobi Brechbiel
Very helpful. Friendly and courteous
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August 2022 by K. Jones
Takes 2-3 days to pick up once scheduled delaying the entire chain.
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May 2022 by Durrell Petre
They were amazingly helpful at the customer service desk at 7:01 PM? on a Friday evening. Thankyou!
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March 2022 by Jess Brandt
They need to stop having fill in drivers who are not wanting to do their job
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February 2022 by Justin Pyatt
Made one attempt at an abnormal delivery time and took my package to Advanced Auto. I’m what world does that seem like good customer service. I will ship with fedex as I have never had this issue with them. Even USPS isn’t this bad.
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February 2022 by Layla Thomas
I had ordered a nail kit and ups was supposed to ship it so it said it was shipped but I wasn't at my house n then is says someone else signed off for my package
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February 2022 by Stephanie Hipkins
UPS keeps delivering my packages to the house down the freaking street even though all my packages had my correct address and name on it. I'm fed up with UPS
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September 2021 by Linda Skidmore
Very helpful
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August 2021 by David Bishop
Waited 20 minutes for anybody to come counter for me to get my package.
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July 2021 by Wayne Ott
Three wasted shipments through UPS; fist two just dropped at local post office and they don't deliver to my business. I need a water pump for a tractor it was to be delivered by June 16th at 9 PM. Had my tractor ready to work on that night and no show. At 10 PM they updated and said my pump would be delivered on the 17th of June. I came in at noon for the weather and in comes an email suddenly my water pump will be delivered on Friday the 18th. No it will not I am done with UPS they come on my property or private roads in a development I own they will be charged with criminal trespass! Janvier Ott Inc Ott mobile Home Park the roads are private and not public. End of business with UPS! There is nothing like costing me a quick $400 and that does not include my drive to the Massy dealer in Friday morning to pick up a new pump.
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April 2021 by Matthew Schmid
I only did a quick pickup, but the woman who greeted me at the desk was polite, friendly, and was able to help me right away. 5 stars from me for the customer service!
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April 2021 by Chris
Great help from the desk worker, the hours kind of suck but they took care of my issue very quickly.Edit note: typo
