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September 2023 by Adam Smith
Just stop to change my truck insurance from my old truck to my new one
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May 2023 by Anon Q.
We've been members of Strickler Agency Chambersburg for 10+ years and I don't know why. Poor customer service. Poor motivation. Poor communication. Rates were increased and we called to inquire why and the response was, " that's just how it is across the board." After firm prompting to check for better rates, a week later our rep was surprised to find we could save hundreds of dollars. Household dynamics change over the years and anytime updates need to happen to the insurance plan, it isn't pleasant. One feels bad for calling like it's always a bad time. Especially when you have a vehicular accident and they are irritated by the call when you are the one experiencing the loss. So why pick Strickler when there are so many others that may value you as a customer, help you find the best price for your insurance needs, and hang up feeling confident with your agency during times of great loss and change.
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November 2021 by Helen Larkin
Very helpful and kind in a scary situation. They've always been there for us when we needed them.
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November 2020 by Matthew Lauver
This place is great!! Always professional and good at helping you find the insurance you need and what you want.
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November 2020 by valerie butler
Very poor don't audit account my mother was told
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November 2019 by Barbara Brzezanski
Auto insurance. I've got classic car insurance through them. Very nice people, great value
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November 2017 by Willow Lesav
I used Strickler Agency to help me find homeowners insurance. Our car insurance company could not provide insurance for the house we were buying, due to the house's age. They recommended I call Strickler since they represent many different companies. Quite glad I did.I received prompt, courteous service which met my needs and gave us the coverage required to obtain our mortgage. It was our first home and everything was new to us, which I told the lady who helped me. She made sure I understood the process and knew what I needed to do. Everything was being done around the holidays, and she kept it moving the best she could. I appreciated that.It was a good experience and I would recommend them.
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November 2013 by Abe Hart
WARNING!!! DUE NOT GO WITH THIS INSURANCE COMPANY!!! I called them simply to add additional coverage to my plan the lady on the phone wanted to completely rewrite my policy. When I said I wasn't interested they sent someone to my home without my consent and took pictures again without my knowing and then sent me a letter stating I was loosing part of my coverage and receiving a higher premium due to having a older outbuilding. There are better insurance company's out there and better agents that have YOUR interests in mind, shop somewhere else.
