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March 2024 by Cody T.
Think twice before bringing your vehicle here for service. I needed to bring my vehicle back the past (4) times I had service done here. First, 'bad' spark plug caused a miss after having the plugs replaced. There were no issues with plugs prior. They were replaced because of the fleet vehicle's schedule maintenance policy. I gave them the benefit of the doubt for this situation. Bad parts happen. Second, for a 'bad' bolt on the brakes causing pad to malfunction (and not work) after having brakes replaced. Third, for a pretty good oil leak after an oil change. Took it to the dealership instead to fix, they said the oil filter was not tightened properly. I should not have went back after the third instance but this was all for a fleet vehicle and Jiffy Lube is a conveniently located approved vendor. Fourth time was for a pretty good leak after an oil change, again. Jiffy Lube stated it was because of a 'bad' filter. Compliments to new manager Tyler who was very polite and professional. I met him after my last oil change. He mentioned he was brought in to improve things. I believe he has the capability to do so. Each time I did return my vehicle to have things fixed, the issues were corrected promptly with no questions asked. The only thing it cost me was my time and fuel. If the four times I needed to return were truly because of bad parts, Jiffy Lube management needs to seriously reconsider their parts supplier... or I have the worst luck possible. Maybe I should buy a lottery ticket, because I beat some crazy odds to be 4 for 4 on bad parts. Time to clean up another huge oil slick in my driveway!
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December 2023 by Dean Tripp
Wow - Men, who work at Jiffy Lube be thinking in 2023, they can lie, scam and cheat Women, in this case my daughter, for an oil change and then REFUSED to rotate the tires on her vehicle, because they were straight up LAZY, even after she specifically asked them to.2021 Nissan - 23k miles. They tell my daughter she needs a "Engine Flush" (lol) because her oil is yellow and clumpy. Mind you, she has owned the car for 5k miles. Certified vehicle from Nissan at purchase. "clumpy yellow oil".... Please... How insulting.Jiffy Lube is a SCAM!Then to top it off, she was charged $208 for a full Synthetic oil change!! Get out of here!! I pay $125 at FORD for a full Synthetic oil change, and that's dealership pricing.The gentleman working at this jiffy Lube ought to be ashamed of themselves!You have been WARNED!
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November 2023 by Nobody InParticular
Fantastic help from the manager Tyler and Jacob. Amazing customer service, they identified the issue and saw that it was outside of their scope and referred me to another shop nearby after jumping my vehicle for free. I'll be back for the regular maintenance of oil and filter changes and whatnot.Services: Electrical
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November 2023 by alexis umpierre
Great customer service! The owner was very helpful and gave me a great deal will definitely be going back!
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September 2023 by dee carr
Was at Chbg jiffy lube on orchard drive . Would like to recognize Daniel H.,Jakob B.,and Tyler K and the manager they were all very helpful and courtesy to me while I waited. Awesome group of guys. Many thanks
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September 2023 by MySister's Nook
Very dishonest! The guy offered light bulb replacement which is not needed. I also paid oil change but when checked the oil looks dirty. Never again Jiffy lube!!!
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August 2023 by Rhonda G.
I've been to many Jiffy Lubes before, this one is my new favorite because of their customer service, I found Tyler's management skills to be very impressive.
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August 2023 by Hope W
Stopped in today for an oil change, not only was it quicker than I expected, but the customer service from the manager I talked to was amazing. Tyler went the extra mile to ensure I knew my business was appreciated.Happy to say I’ll be going here from now on!
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July 2023 by Brian Weir
Went in yesterday for inspection. Looked online and it said open until 5 pm. I get there like 345-350 pm. I'm told they close at 4 pm. 5 people standing around and online AND their sign on the door says 5 pm. When I say this to one of the worker's he says "I don't know what to say I'm just a worker". If you change your hours, fine. But update your online profile and your door. Will never use this place again. Would have been nothing to do an inspection for a veteran at this time. But as I saw just lazy and don't care. Go elsewhere.
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May 2023 by Devon Smith
Worst place to go they try to sell services that doesn’t need done at all they try to do the bare minimum on every car and try to find every short cut there is so they don’t have to work you go in for a inspection they will say something is wrong with it but there won’t be
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May 2023 by Colin Filbrun
Excellent service. Always quick, great quality product.
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May 2023 by Jakie Holmes
Most expensive oil change I've ever paid for. They were friendly but did as little as possible when it came to the so called free stuff like vacuuming the floors, it was half done. Total rip off and will NEVER go there againService: Oil change
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April 2023 by Crystal McCleary
The staff is very friendly and helpful. They found that a filter that was in the car when we had purchased it was not only the wrong filter for the car as a whole but the wrong filter for that part so we got it changed and we now use a little less gas. They were pretty quick and it wasn't very expensive either. The waiting room was neat and clean. They have chairs at both ends and a little cell phone charging station at the end with the table which is nice if you need to charge your phone while you wait. It is also awesome that they let you pick which kind of oil you want to put in the vehicle instead of just putting the most expensive in. We will be back for our next oil change and other similar services.
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March 2023 by Casey Rotz
Wife took car in to have oil change and pa state inspection . They told my wife the car would not pass inspection because tires had uneven wear and slight weather cracking, motor mount and transmission mounts had play in the mounts . I had checked out the car before we took it to the shop and found no problems I was an inspection tech for 20 years so I’m no dummy when it comes to inspecting vehicles and . I took it to another garage payed another 40$ and they found no problems . Jiffy lube please stop ripping people off if you can’t preform inspections properly then stick to changing oilService: Oil change
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January 2023 by Tom Murry
Aside from being a little bit more expensive than other places that perform the same service, the staff here are always great and always take care of you quickly and explain everything that they think is necessary in advance, provide you possible options and allow you to decide what you would and would not like to have done. No playing games and no surprises.Service: Oil change
