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March 2024 by Angel Colòn (Angel Colòn)
Emily was really helpful in asking my questions… I had a lot of tax papers and she was willing to sit with my family and help us get everything sorted out for the maximum return. Definitely recommend the service. Thanks again Emily!@
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March 2024 by Snow Desuri
I had hoped for a better experience with these guys than I've had with H&R Block, but I was woefully let down. The two people I met were nice enough. However neither seemed to have a good understanding of what they were doing, explained nothing, and then just start citing off fee's and whatnot. I'm not at all confident that it was done right at this point. The Second appointment took a little over 2 hours - half of which was spent with him on the phone with a supervisor who appeared to be doing the work remotely, and he didn't even bother to tell us what was going on, what we were signing or anything. Now we've done taxes enough at this point to know what the signatures were for, but if someone who hasn't had that much experience goes in there, they have no idea what they are putting their names on. All the claims these guys make is just to get you hooked so they can get their hundreds of dollars that aren't at all justified. I was told the fee for prep was over $400. The whole experience was more cost than gain at this point. Don't bother looking for the advances or anything, they'll just get denied, and something you thought you could count on won't be there.Save yourself a lot of headache and hassle and just buy turbotax or something and do it yourself. It's not worth the headache.
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January 2024 by Jennifer Knox
Absolutely recommend Emily from Jackson Hewitt. She was very kind and helpful.
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May 2023 by Angie Gossard
I had a scheduled appointment for my taxes to be prepared. When I came 10 minutes early, the tax preparer was not ready. She was with another client and made me wait for an hour for my scheduled appointment. Why have scheduled appointments if you are not going to honor them! I also never received my $50 gift card to Walmart like I was promised! It was a promotion with Jackson Hewitt and Walmart +. I felt that the service was handled unprofessionally and I will take my services elsewhere!
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April 2023 by Hoyt Bruce
Mary is a true professional and she relieved my anxiety very quickly with her knowledge and humor,! Mary is the tax preparer that block missed out on!
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March 2023 by Brandy Mason
Very friendly professional
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February 2023 by Ashleigh Hobby
This branch is a joke. First they scheduled me for the wrong date, a Monday. When they called to tell me I'd missed my appointment, I notified them that we agreed on a Friday appointment. They proceed to schedule me for my original appointment, again. I arrive at the agreed upon time and there are 4 other people waiting to have their taxes done. The lady said that the system is triple booking her branch, even though there's only one person to do taxes. And finally, there's exposed wire on every wall with no outlet covers, a safety hazard for anyone with children! Won't be going back!
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February 2023 by April W
Brandy was great and explained any questions I had.
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April 2022 by John steven Cameron
Sandi was very polite and knew what she was doing. I had a large sum to pay in and she double checked the form. When it came out the same she had her supervisor check it.
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March 2022 by Steven Brubaker
The representative that was to help me was having computer problems at the time of my appointment. She went out of her way to take care of my tax needs. Her name was Monica. I want to say thank you very much to her. Despite the difficulties she has as having she was professional, polite and showed a genuine desire to help me and to meet my need.
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February 2022 by Derick Nash
Kori was very helpful and great ?? ?
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February 2022 by Ibrahim Phillips-Doucoure
Was very helpful and fast.
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February 2021 by Carol McIntosh
I receive $11:00 from Jackson Hewitt as a discount and I invited a friend to apply the same day while I waited.
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February 2020 by Shawn Oller
Supposed be some one there was no one waiting ,40 min before next person shown up