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March 2024 by Emily Yardley
Amy Righter has completed our work for many years. She is professional and competent, completes paperwork quickly and answers all questions we have ever had. We have used other H and R Block facilities over the years and other preparation analysts. As long as Amy remains there we will continue with services at Gateway- we greatly appreciate her-thanks Amy!
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January 2024 by Desiree Ortiz (Desi ' Lou)
Great place
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January 2024 by Nikki Neidigh
Awesome experience employees are very noligable and motivated to get you every penny you earn and deserve. Overall would and will continue to recommend H and R block
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October 2022 by Tony
Amy was so nice and professional and competent. I'll be using HR Block forever.
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May 2022 by sandra coder
My phone calls were promptly returned. She was professional and helpful.
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April 2022 by Front Desk
My family and I have always gone to H & R Blocks for many, many years.
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March 2022 by Nicolas Salinas
Have had my appointment moved 4 times in Les than a month. Each time was told that there was no one available for the time was given. If there is noone available why assign me that time slot
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February 2022 by Tina StClair
Amy is very knowledgeable. She talked me through all the new changes to my taxes this year.
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February 2022 by Kayla Blue
The quality time that was given also very well explained everything
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June 2021 by kristina morrow
Person or appt with did not show up that day, person we met with instead was not very courteous, was NOT told in advance that ID would be required to file with them (my license had expired two weeks before my appt with them-to which I was unaware of until that time& was therefore invalid/unable to file while there-) and I live 40min away-COMPLETELY inconvenient!-, only one person in their office/building and therefore was/felt rushed through the whole process-a matter of only 10min-. In addition to all of that, the info I provided for overdue taxes from last year that hasn't been filed was completely overlooked and not included at all even though I presented it to her 3 separate times within that 10min. as well as receipts that I had for "deductions" for my occupation such as gas, tools, work shoes/clothes, etc. never being added into my tax information either. Overall, I would not recommend them-or at least not their chambersburg office anyway-. I went to their Waynesboro office two or three times before years ago and had AMAZING service there and decided to go back this year bc of the service being so excellent back then -I filed my own taxes in the years in between- and even recommended them to a friend who's appt was directly after mine but I was TRULY EMBARRASSED for recommending them after the service that we received... Only one of us ended up actually having our appt that day due to lack of staffing and low quality of service, unfortunately neither of us ended up even filing through them once everything was said n done with. ??♂️ Smh. Sincerely disappointed with h&r block in Chambersburg... Do yourself a favor and go elsewhere to file.
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May 2021 by Michael Kelbaugh
Didnt take long and the lady was nice
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April 2021 by Edgar Wildeson
Have been going 2 HR Block for several years
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April 2021 by ismael lopez
The entire process was safe and staff very caring! Excellent customer service!
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March 2021 by Lacey Bennett
Very helpful and easy to follow directions. Amy was very friendly and took her time to make sure it was correct
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March 2021 by Chrystal Finniff
Been going to Deb Stull for years....really nice and friendly!
