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April 2024 by oldtreemonkey
My hat is off to this auction services. From the advertising to the final call and you are the new owner. Thanks again John. We’ll meet again.
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October 2023 by Shawn Sites
Great selection at each auction. However, Holiday Auctions usually have more unique items.
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June 2023 by Ashley Snedegar
Lots of fun! Great and friendly staff
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March 2023 by G Norg
Very professional, and prompt. I was very pleased with the entire experience from beginning to end.
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January 2023 by Daniel Kramer
My first experience with Gateway Gallery Auction was excellent from start to finish. All of the 13 lots that I purchased were exactly as expected. While I would have appreciated a little more in the descriptions, it strikes me that this auction house is thorough in their assessment of items - and only adds detailed commentary if an anomaly is noted. Regardless of the detail in the written descriptions; I very much appreciated the quick and complete responses that I received to my five or so questions regarding specific lots. The front office folks were pleasant and easy to work with. I drove from almost 400 miles away to pick up my items in person - and was very pleased by the accommodating actions of the staff who were packing items for shipping to other customers. They gave me space in their work area to pack my own items and were very helpful. In summary, a good experience and an auction house that I will keep in mind for my future needs.
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December 2022 by Laura Lewis
Great auction house. Staff answered our questions and was very friendly. Their process of moving sold items out of the way and holding it for them buyer was effective and very efficient. Had on line bidding. Food was excellent. I would highly recommend this business to manage your estate as well as a great place to bid on merchandise.
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November 2022 by Herman Montalvo
This is my first affiliation with Gateway Gallery Auction, however, I am truly impressed by their attention to customer needs and concerns. I had an emergent situation that occured the night before the auction and immediately contacted GGA. I had a very positive response and the resolution was immediate (with less than two hours to auction time!). I thank GGA for their support, empathy and drive to ascertain a bidder's concern is immediately addressed. Thank you GGA (and Ms. Kohler!) and I look forward to future auctions. Continued success in all your auctions.hmsan antonio, tx
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June 2022 by Gary Willhide
Very crocked people! They set it up so certain people can buy certain things a there sales very cheap! Like a HHR was sold May 21, 2022 for a lot less that the value of the car! Just so a family member could buy it. Sale Bill said time everything would be sold. But didn’t say one word about time the car would be sold. Only the family knew when the car would be sold!!! So the family member would have a very good chance to get the car dirt cheap!!!Stay away from gateway auction
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May 2022 by Jan Johns
Family. The folks at Gateway Gallery (which is a family owned business) treated me like family. I had just lost my mom (my best friend, really) and I had to unfortunately auction off a lot of her things. I was heartbroken and overwhelmed and met with several different auction houses. One was very nice, but I didn't really connect with them and the other wouldn't help me in a timely manner unless I auctioned her house along with them (in my humble opinion very cold). My Aunt suggested Gateway Gallery and John came out to my mother's home, sat down with me at her kitchen table and talked to me like a human being. He even took the time to give me some encouragement. I knew then that this is the auction for us. They showed me and my mother's items respect. The gentleman that came to the house to take everything away were just the kindest, most hardworking souls. My mom had a lot of things (very clean and organized, but a lot of things) and they worked their tails off and didn't grumble once. Anything I requested (boxes to help pack things up, returning of bins after the sale, etc) they honored. The day of the sale I could not watch or be present. Thankfully, some family did that for me and they couldn't say enough good things about the auction and how things were handled. A week after the auction I came back to pick up the bins and John personally came out to greet me and had someone help us load the bins. John then handed me all the paperwork I needed for the lawyer and a check from the sale. He couldn't have been kinder and the entire process (while so super sad) couldn't have been easier. John and his family treated me with so much compassion every, single step of the way. So grateful my Aunt suggested them. I really don't know what I would've done without their guidance, kindness and help.
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February 2022 by Robert Miller
well organized, staff friendly
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September 2021 by Chris Mosley
Very nice facility, professional and helpful staff and high quality items available for bid
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June 2021 by Aqua F.
I am an online bidder and won some expensive items. I received only half of what I paid for. I called this company and was told that they would look around and call me back the next day. After a week of not hearing from them I called them a second time. I was told the items could be picked up readily anywhere for $1. These items are from Germany, vintage and no longer made. I would suggest that all online bidders that require shipping "BEWARE"!!!!!
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November 2020 by JBB4118
By far the BEST place to deal with!
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September 2020 by Ken Kurose
All hands up to Gateway gallery auction! Thank you for the great customer service. I was pleased with the great customer service Matt and Heather provided me. They ship better then the UPS Store as well. They will package your items the way you would want them shipped. Very well packed. Also was very happy with the service they provided me. Thanks Gateway Gallery!
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September 2020 by Suz Sims-Fletcher
As a newbie to the Auction Experience, I had a positive introduction. I attended the preview and am very glad I did. It was easier to follow having gotten the lay of the land (several rooms, cases, ways of marking, etc).At first, to be honest, I felt like they didn't really want to bother with me. I knew they were busy, so I walked away and started asking other "bidders" to help me understand how it worked.( *I* would put up / create a flier with some easy - "this is how you do it" rules, instructions, tips. But maybe they don't have that many new people.)In the end, the staff was supportive, the place has enough parking (maybe only just enough), it is clean and efficiently run. There were a couple of glitches with my online account and my on site bidding - so be careful to follow up / check if you are doing both (I had two different issues). The problems were easily solved once the right people came to the computer.All in all it was sort of fun, but exhausting. Sensory overload. I was told that they sell about 1 item every 20 seconds. That's fast.If I were local, I would go back again. The customers were generally very friendly and willing to "trade" if you want something from their lot.Go! Be careful that you don't get too many "good deals!" ha!
