10AM - 9PM
986 Norland Ave, Chambersburg“Visited the Chambersburg Square store on 10/15/2024 to shop for a new mattress. Our existing mattress was contributing to back problems and my wife and I both wanted something more suitable.
The sales associate, Travis, spent a great deal of time with us, listening to our preferences and thoroughly explaining the options. He is extremely knowledgeable with the products and was also very patient with my wife's many questions :-).
We did not intend to buy at the first place we shopped but the Sealy medium hybrid mattress we tried seemed perfect. We also decided to go with an adjustable frame after trying it out. All together we purchased the mattress, adjustable frame, a level 2.0 pillow which I liked, a mattress protector and a kit to attach the frame to our existing headboard. The price for all of that was significantly less-expensive than what we paid for our existing king-size mattress.
I was pleasantly surprised that the delivery could be scheduled for the very next morning. Kevin and his partner showed up a little after 8 a.m on 10/16. Their location and estimated time of arrival were texted to me and I knew exactly when they would arrive. Both men were thorough, professional and friendly. They set everything up efficiently, removed our old mattress and boxspring and explained how to use the adjustable bedframe and care for the mattress.
Most significantly, the mattress is super-comfortable and the adjustable bedframe was worth buying; my wife and I both had a great night's sleep on the first night!
I would highly recommend this store if you're in the market for a new mattress. The products, staff and customer service are top-notch!”
9AM - 8PM
4231 Philadelphia Ave, Chambersburg“My wife and I were very pleased by the professional manner and friendly experience we had at your business. No pressure sales only helpful information was offered. We feel that in the future if we have needs in the furniture business your business will be our first stop.”
“Yesterday my husband and I walked into Ashley in Chambersburg with the mindset that we were only "looking". Janet met us at the door and allowed us space and time to just browse. We left purchasing a new king bed, mattress, 2 purple pillows, a dresser, and a nightstand-quite the laundry list! A warm THANK YOU is in order for Aaron, the store manager, Janet, our sales rep, and Steph, our cs rep. Janet listened to what we needed, gave great suggestions, and worked within our budget. Simply canNOT wait for our furniture to arrive!!”
“We dealt with 3 different sales individuals, including one of the owners. All three were very friendly, knowledgeable, and helpful as we made decisions about two sofas. We appreciated that they each gave us time to look and discuss without hovering. We both learned a lot about furniture and appreciate the true expertise. By the way, we have furniture from Colony House that we bought over 15 years ago, and it is all still beautiful!”
10AM - 9PM
1710 Lincoln Way E #14, Chambersburg“I needed a mattress and could not be happier with my purchase.Eric is by far the BEST salesman I’ve EVER had the pleasure to work with and I can’t thank him enough for his help and generosity. Probably the most down to earth person you’ll ever want to work with and couldn’t be any more proud of his job and dedication to his company! There needs to be 10 stars for this man!Thank you again Eric! I can finally get some sleep! ??”
“If you are looking for great customer service for your investment - this is the place! Wes is always so patient with my 1000 questions (sorry - lol) and goes above and beyond answering them. He has been a quick text away if anything comes up and is always so prompt with getting back to us, whether that’s a text response or coming to the house to help us out. I would recommend Outdoor Living to anyone looking for a hot tub!”
“Super pleasant and friendly experience. I’m getting a personal sign made in my favorite color. I’m super pleased with the skills and professionalism that I had the pleasure of experiencing at this wonderful company.There are so many choices for a customer to pick from and so many when making you patio furniture designed and made. Wonderful place and great prices.”
8AM - 10PM
913 Norland Ave, Chambersburg“Clean store and bathrooms. Started with an iced Carmel macchiato . Spent over $200. Associates were friendly, busy stocking shelves with, and didn’t mind answering questions about where items were. I wish I didn’t live so far away!”
“Faye Juan and their son Christian are awesome people I started selling my merchandise about 12 years ago and I had nothing but good experiences .keep up the good work Barb.”
“I could not be more impressed! We had originally ordered a refrigerator & sectional from another company with promo but we ended up with just a 20 cu ft refrigerator that was supposed to be brand new (IT WAS NOT) & we were paying $46/week. Aaron’s sent us a promo for a Brand New Samsung 27 cu ft Refrigerator for $32/week & we went for it. Taylor & Zack (forgive me if spelling is incorrect), delivered our refrigerator a few days ago & they were absolutely AMAZING! They were so helpful & friendly— definitely stood out! I haven’t had the opportunity to speak with the manager @ this location but his employees have said he’s great as well & really goes out of his way for his customers! & then I was BLOWN away yesterday when Megan called & wished my husband Happy Birthday! I definitely recommend this location!! They have AMAZING customer service & so far, we love the fridge!!”
“The need to seek an upgrade to our current matress has been on our radar for the past few months. Online inquiries to seek information on the quality choices available these days, along with some simple research to identify reputable local businesses steered us toward the Chambersburg Matress Firm. Sleep Expert Joseph provided us with valid facts and information without the usual sales pitch or anything close to pressuring us toward one product over another. The high-quality customer service we experienced from Joseph was recognized and very much appreciated. We look forward to delivery of our new purchase and highly recommend the Chambersburg Mattress Firm as the place to go when intelligent decisions regarding something so important as sleep are needed.”