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June 2024 by Lori Pittenger
I always get great service when I order photos from CVS. The employees know me and are attentive.
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June 2024 by julie jupin
Glad I had their App. I was able to download my coupons, with the help of an associate, and get the alcohol swabs free!!
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May 2024 by Vicki Cowan
Excellent service. Professional, courteous and polite
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March 2024 by T Truley
My family recently moved to the area due to work. We got a new insurance and had our doctors transfer our scripts to this CVS. CVS filled our prescriptions but told us that it would be over $200 because the scripts were associated with our old insurance. This is unacceptable and as a healthcare worker I know the pharmacies are responsible for contacting the providers office to request new scripts if there are any discrepancies. The cherry on top is my husband was buying more personal items (contraceptives) and the girl at the front register commented on the items and said “oh fun”. My husband about had it with this CVS and told the girl she was disrespectful and unprofessional for commenting on the items. I knew we were moving to a more rural area but I didn’t think the people up here would act like the cows butts they’re surrounded by. Inconsiderate, unprofessional and the pharmacy is just lazy and doesn’t know how to do their job. The only positive about this CVS is that it is well stocked.
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February 2024 by Tiara Tymczyszyn
Finally found a pharmacy here in town that works for me. I went through Rite Aid and Walgreens first, unfortunately. The workers at this CVS are always very busy, but are still kind and helpful. The only complaint I have is that it took 7 days for them to fill my medicine (they said it's due to being overstaffed, which is understandable). I had to call in and have them elevate it, since I really needed my meds and could no longer wait. I'm thankful that the gentleman I spoke with was able to put a rush on that for me.
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February 2024 by Tony Amodeo
First time I went in to the pharmacy they said the computer system was down which I understand happens but I get a call the next day to come in at 1:30 pm so I wait in line at the drive thru. As soon as pull up they pull the gate down so I go inside. I tell them I was told to come at this time to get my medication and they tell me it’s lunch while the pharmacist made a smart mouth comment. Should have never switched to CVS.
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January 2024 by Chrissy Gem
I have been on a medication for addiction for 12 years. I have never had so many issues getting it filled until I came back to PA. I tried to get it filled this weekend they said there’s an issue w insurance.I waited until this morning Monday and went to the pharmacy which is 40 min from my house. Got to the window they claim my insurance is terminated. It’s not. They would not call my insurance and were very short w me. They said I could pay cash about $600 and get reimbursed however I had to come back later at 4pm to pick it up and I live 40 min away. This was at 9am. I pulled away from the pick up window and called my insurance got the correct information for them. I know if this was a medication like insulin or something else they would have called for me but I digress. Went back and gave them the info and they filled it.
I wish pharmacists and techs would treat people with respect. Just because I’m filling a script for something associated with drug addiction they stereotype you and treat you like garbage. I work in healthcare and would never treat my patients like cvs did today. Find a mom pop local pharmacy and avoid cvs at all costs
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January 2024 by Ray 1525
CVS pharmacy over the last year has really went to chit.. finding 30 day supplies with only 15 pills, should be 30 pills, then still get charged the same. Multiple months this has happened. Seems every time ya go to pick up prescriptions, new people in there including the pharmacists. No wonder all the issues with all those rookies. Guess it’s time to change from CVS.
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January 2024 by Dusty
People are very unprofessional and make getting your medication difficult
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January 2024 by PNW Gem
I have been on a medication for addiction for 12 years. I have never had so many issues getting it filled until I came back to PA. I tried to get it filled this weekend they said there’s an issue w insurance.I waited until this morning Monday and went to the pharmacy which is 40 min from my house. Got to the window they claim my insurance is terminated. It’s not. They would not call my insurance and were very short w me. They said I could pay cash about $600 and get reimbursed however I had to come back later at 4pm to pick it up and I live 40 min away. This was at 9am. I pulled away from the pick up window and called my insurance got the correct information for them. I know if this was a medication like insulin or something else they would have called for me but I digress. Went back and gave them the info and they filled it.I wish pharmacists and techs would treat people with respect. Just because I’m filling a script for something associated with drug addiction they stereotype you and treat you like garbage. I work in healthcare and would never treat my patients like cvs did today. Find a mom pop local pharmacy and avoid cvs at all costs
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January 2024 by Patricia Wagner
I stopped at this Wayne Ave CVS around 4pm this afternoon and asked the store manager about a product I was looking for. He checked the inventory and said there were none on the shelf but he would check in the back. There were none there so he called the other CVS...no answer. He checked again and said there were supposed to be some wrapped in a pallet and he would look for it if I wanted to come back. I returned shortly thereafter and he had located them and had it on the floor. Now that is customer service!!!I wish I could remember his name.
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October 2023 by Gretchen S
The ladies at the pharmacy are the best. So kind!
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September 2023 by Noel Robinson
Pros: Good merchandise, good staffing that builds rapport. Easy parking in parking lot.Cons: Expensive even with coupons, limited and or small quantity amount of products.Difficult entrance and exit during rush periods.
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August 2023 by Jake Caldwell
Made an appointment online for a COVID pcr test for travel and paid for it through their online portal. Drove 30 minutes to the store and they had a “visiting pharmacist” who was unable to perform the test. They said I would need to contact corporate headquarters for a refund.
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August 2023 by Kate Kendle
Wayne Ave. CVS Pharmacy, has the MOST RUDE "employees"!(pharmacy cashier)They short me 3 pills, and deny it......OK! It was prednisone...so I could BREATHE during a bout with asthmatic bronchitis!I would understand if it was a narcotic.........BUT IT'S NOT!If my REGULAR pharmacy had been open, I would have gone there!!!! If you can't treat people with dignity and some respect, GET OUT OF "CUSTOMER SERVICE"!
