Cricket Wireless Authorized Retailer is known for its exceptional customer service and friendly staff. Many reviews highlight the kindness and helpfulness of the team, particularly praising the store manager, Amy, who goes above and beyond to assist customers. Visitors appreciate the personal attention they receive, with staff willing to help with phone upgrades and account changes while making the process simple and quick. Customers feel valued, as the team focuses on their needs rather than pushing for sales. The store has seen positive changes under new management, with a supportive environment that includes Spanish-speaking staff. Overall, the positive experiences shared by customers emphasize the welcoming atmosphere and dedication to customer satisfaction at this location.
Very good service, they helped me with everything I had questions and I am very pleased, thank you very much
July 2024
May Good attention, come to the store, there are very kind people there. Everyone is very kind, especially ask about Julio, he is a good person.
June 2024
Amy helped me find the perfect upgrade for me and set it up with no problems. Was even willing to help me get rid of my old phone so I wouldn’t have to deal with all that hassle. Great service, and even though there is a different cricket store closer to me, I will be returning to this one in the future for their great... read full comment