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February 2024 by Mike Ike
The manager got someone fired bc she was scared that she was gonna get caught for stealing $50.
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January 2024 by Adam Carver
Never put in an order for pick up. You put in a time and it is not finished, or they did not even start it!
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December 2023 by Linda Bolton
Just went to BJS and I just have to shout out to employee Kyle. He was awesome and helped me with my app!! You have completely changed my experience shopping. Thank you so very much Kyle!!!
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August 2023 by Diana bakner
I love ordering online and their curbside service, they always have coupons . I save alot of money on gas and by buying bulk items.
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August 2023 by Karen
If you have a big family or just want to buy in bulk this is the place
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July 2023 by Luis Felipe González Chirinos
Always nice place
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April 2023 by Allison Wadding
I've been a member since they first opened in Chambersburg. Good selection, good prices, the staff are always friendly, and even when they are busy the lines aren't usually bad. BJ's over Sam's or Costco any day!
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January 2023 by ry h
a decent experience shopping, easy as we come here a lot. the experience completely turned around upon interaction with the cashier. she was young, but inexcusably rude and unprofessional. she basically refused to talk to us or help us, and didn’t make eye contact even once. she seemed to be looking at her watch or phone. we used to have great experiences with customer service but not recently. it always seems like there’s absolutely no customer service training involved in the hiring process.
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December 2022 by j m
Be very CAUTIOUS of the automatic renewal for the membership. They will automatically charge your credit card without you realizing it. This is not a good idea to charge the member this without you knowing it.
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September 2022 by Amber C.
My family and I went to BJ'S today. When we got to the exit to have our receipt checked and the lady informed us that we missed the deal for 50 cents off per gallon of gas by 22 cents. She said we could purchase another item and have customer service fix it so we could get the deal. When we got to customer service the associate stated it couldn't be done. So we walked back to the exit and the two associates at the exit insisted that it could be done. They contacted the Team Lead. She promptly responded and informed the customer service associate that we would be coming back to resolve the situation. We had a new associate named Tim who could not have been any nicer. It was such fast and friendly customer service that unfortunately is not experienced often these days. Thanks BJ'S!
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September 2022 by Stephanie Lynn
The cashier was rude and the older man in the deli waited on like everyone else other then me when I was before them and then after waiting almost an hour my cheese had plastic in it. I prefer the camphill location.
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September 2022 by Leanne Frances
The gas is the worst when the woman works. She’s on her phone and ignores customers. That’s not even half the scenario
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July 2022 by Skyler O'Donnell
Quality of produce and fresh food has gone way downhill.
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March 2022 by Kimberly Elizabeth
I ask myself weekly why I continue to pay $55 a year for the privilege of shopping here when most of the stuff I need and use is no longer available. Very frustrating. It’s actually helped me to shop elsewhere tho like across the street at Aldi and at SamsClub, so there’s that! And if u have their coupons and they no longer have the item, which happens often, oh well! No rain checks! ?? At least the gas is cheap… but it is at Dams and Walmart too.
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March 2022 by Rashiem Maldonado
I've been buying in this bj’s for three years and today I had a bad experience with an employee named (Briana) scanned my items and threw them aggressively and I didn’t even get to bagged it right and kept looking at me a different way and when it was time to pay I had no privacy paying I felt harassed, this person is not trained to work with customer service.
