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October 2023 by Colleen Matthews-Frey (Rebel Stitcher Designs)
20 min past opening time, they aren’t open. Staff members rudely shouts from counter we aren’t open. When I said you were supposed to be open 20 min ago she just shrugged. What the heck
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October 2023 by Carol D
Josh was professional and flexible with me as a customer. Highly recommend this location.
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February 2023 by Jwosh
Staff was friendly and location clean, but they were completely unhelpful in honoring an online promotion I qualified for. When I go in store they tell me to apply online, when I apply online I am told to apply in store, when I contact support they tell me that I can have an exception made, and when I am in contact with management I am told maybe.Even after correspondence with support and management, the best that they can do for me is submit a request to HQ for a chance that I will have the promotion honored, after I spend time out of my day to come back once more. I understand that the appeals process is convoluted, and an issue outside of this individual location's control, but that does not change the fact that the customer experience has been absolutely horrid and my time utterly wasted. All in all they never even made an attempt to try and make it right with me.I am done giving this absolute clown car of a company my time, and am glad that I found out that this is the case prior to having already made an account.UPDATE: I gave Ally a shot and have been nothing but impressed.
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September 2022 by Matthew VanBelle
Wish I could give it 0 stars. Been with TD for a long time - went to open a new business account - gave over all the paperwork - everything went according to plan. Ordered checks for new account - the whole bit. Then to find out they said I was missing a form that I didn't provide and they would have to close my account immediately. Instead of having a legitimate phone conversation - Darnell - the BIG IMPORTANT Assistant Manager had other employees relay messages to me over the phone. "So Darnell is having lunch but he wanted me to pass along this message." - What kind of customer service is this??? I did nothing wrong - yet here I am holding the bag. Thanks for NOTHING.
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December 2021 by Jasmine S.
I really enjoy this location! It's right by a Walgreens, Wawa and Whole Foods on your way to cross the DE/PA line. It's super convenient if you're in the area running errands and while I don't head to the bank often (and there are other options closer to home) this one seems to always have what I need possibly due to the fact that this location doesn't get too much traffic. I've seen at most 2 people in line at most. They have a drive thru which is convenient! But don't make the mistake I made of asking for quarters as they do not travel up the tube system well... this caused a minor inconvenience but was definitely a learning lesson. Making a quick run to the bank? This TD will make it easy for you to do.
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May 2018 by Rami Musa
Excellent service and the staff is very knowledgeable.
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April 2018 by Karen F.
As said in another review - this location is easier to get to if you are travelling SOUTHbound on 202, as it is a divided and busy highway here. That said, also, you can make a left left at the light at Beaver Valley Road to access this TD bank. I showed up at 8:30 AM -(Right when they open) and the ATM was "down" so I went in to do my transaction at the teller. Very pleasant experience and since it was 8:30 AM on a Wednesday there was nobody there so I got in and out quickly. They stay open later (7 PM) on Fridays which is also convenient.
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July 2017 by Karen Martin
This is my home branch and I have only had good experiences there. So my 2 star review is not associated with this Chadds Ford branch. However my experience with this bank online and their online customer service has been awful! What has happen to this bank?? 40 mins to talk to a customer service rep Really! Not once always! I won't even get started on all the other little things that make this banking experience laughable. Get it together TD! You were once my favorite bank. The ONLY reason I still have an account there is that it is secondary.
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December 2016 by Valerie S.
We stop at this TD Bank a lot since we're out that way quite often. We don't usually have any problems with it.
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November 2016 by Patty Dunn
Always professional! Love the fact that I deal with people not machines even during the hours that most banks are closed.
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August 2016 by Jing Hu
TD bank opens on Sundays and longer time than others. Most convenient bank as it says!
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May 2016 by Pivot Trade
Matt is very professional and friendly, he can always get job done. Very happy with his service!
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November 2013 by Matthew Kopstad
They are wonderful! Especially the great head teller Matt!
