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October 2023 by Drew Patel
I can't express how impressed I am with their services.First and foremost, their communication was exceptional. The staff at Hertrich Collision at Chadds Ford kept me informed at every step of the repair process. I received regular updates via phone calls and text messages, which helped alleviate any anxieties I had about leaving my car in their capable hands.The body shop was recently taken over by the group and the new team is incredible. The attention to detail in their work was remarkable. They had successfully matched the paint color, ensuring that there were no visible signs of the previous damage.Service: Painting
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July 2023 by Janice Garvey
I had my car being repaired by chadds ford collision and I was waiting on parts and I was told that the new company that took over would not honor my current repair.I had to look for a new repair place and the insurance company was out of the money that was paid out.
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July 2023 by Renee Underwood
My son's car was in a fender bender. We dropped the car off and after getting the quote, we were told it would take about 2 weeks to get it back. We had it back in 4 days! The repairs looked great.Service: Body & Trim
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June 2023 by Deborah Foster
You did a GREAT! job on our car. Jamie called me almost daily with updates. You turned the car around in a week and it looks brand new! Best part you were less than HALF my other estimate!!! No offense, I don't want to be a repeat customer because that means another accident, lol, but I would definitely recommend you!!!!!!!!!!Services: Painting
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June 2023 by David Jackson
I am extremely appreciative of the service that Chadds Ford Collision provided for our vehicle that was in an accident. They repaired our car in such a way that leaves me speechless. This is a top class company with a great staff. We drove from Middletown De after a recommendation. Please go see Chadds Ford Collision for body work. You will not regret it.Services: Painting
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May 2023 by Kent Jones
Service was fast and friendly communication was excellent very happy with the repairs to my vehicleService: Body & Trim
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March 2023 by Joselyn Alao
Great Service and very profesional! I have taken my car car here twice and I’m very happy with their service.
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March 2023 by Sofina Shekhar
I was given a 2 week window for an estimate for a drivable car, and they couldn’t even get it done by 2 weeks. Any other place will give you your estimate in 30 minutes after looking at the car. If they can’t do an estimate in 2 weeks there’s no possible way that they can do a timely repair. Will never use again and will steer all family and friends away.Service: Body & Trim
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March 2023 by sarah cirincione
My car was estimated by GEICO to take 3-5 days for cosmetic repairs and it took 3 weeks. On day 10 I received an automated text that me vehicle was ready for pick up, but it was not. Melissa was extremely rude everytime I called to ask for the status of my car. To top everything off they charged me 3% to use a DEBIT card because they did not take personal checks, only cash or a money order.Service: Body & Trim
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February 2023 by Karl M
Jamey and his team at ChaddsFord Collision did an outstanding job restoring my 2018 Civic to (better than) pre-accident condition. Extremely pleased with their repair/paint work, communication during the repair process, and customer service. They made a traumatic situation much easier to deal with.Services: Steering & suspension repair
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February 2023 by Darren Watkins
Really didn't had a good experience with them my truck went back to the shop twice they disassembled my rear tailgate body work was great but they broke my rear defroster windshield wiper motor and rear windshield arm. Allstate recommended now I have to take it to a Chevy dealer to have that replace
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February 2023 by Sofina S.
Will take over 2 weeks to give an estimate for a drivable car. I don't even want to know how long they would take to repair. And they were rude about it. Took my car somewhere else and got the estimate in 30 minutes. Do not use this place.
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January 2023 by Rene White
They repaired my car after an accident. The staff is very friendly and they kept in contact with me throughout the job.They also work with Enterprise, which made it very convenient to rent a car !!Services: Painting
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January 2023 by Lisa Barrad
The windshield on my 2022 Ford Bronco Sport needed to be replace due to road debris creating a shot mark. The windshield order was a wait but by no means caused by Chadds Ford Collision. The scheduling for the repair was easy as was the communication process. I really appreciate how well they took care of my vehicle.
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November 2022 by John Trainer
As easy as it could be! The service is very timely, and I am 100% satisfied with the quality of repairs to my bumper, fender, trim and matching paint. Appreciate the car wash inside and outside.Services: Painting
