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February 2024 by Kathy Ruscett
Great store..I am from N Ireland and I can get all my groceries etc that I miss.Never had a problem, quick delivery and reasonable prices. Highly recommend.
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January 2024 by Monique Vandenburgh
I’ve been purchasing from British Home Depot for a few years now. They are lovey to shop from. My packages always arrive neatly packed and my items bring a smile to my face. They are a Brilliant company!
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January 2024 by Blue Hill
Fast shipping, 3 out of four items in glass jars and each one wrapped securely!
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January 2024 by R. B.
Awful.Tried twice and both times it wasn't a good experience. They don't ship on time, despite exceedingly high shipping costs, despite them giving you shipping dates for overnight delivery (a must when buying frozen products), etc.Couldn't get an answer from them through email or their web form. Finally got resolution to the matter when I initiated a PayPal chargeback. However they didn't even bother to read that I was no longer interested in receiving the goods at that point no more.Read the reviews on Trustpilot to get an accurate picture of this business and also realize you can't even leave a review through their website with them selectively quoting Google reviews.
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November 2023 by GI Jussy
I've offered from here quite a bit over the years. Always reliable, great selection and timely shipping
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October 2023 by Beverley Toussaint
Received items on Friday. I opened the box all the items was wet and ruined. I'm waiting for a response to my email. As well as sell by date expired.
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October 2023 by Lee Taylor-Vaughan
This is a great company. Jenn is always awesome. John is super cool too. :)
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July 2023 by M.A Smith
I'm over the moon with joy on my arrival of Vegemite and teabags. Thank you so much. I will be using you again and again!!
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May 2023 by A Brough
Just placed my second order with these guys. I gave them a try because their prices were very reasonable and their products legitimate imports (US versions of the same product just don't taste the same).The first order arrived on time and in perfect condition. Order included a mix of biscuits, crisps, a jar of Branston pickle, and a large jar of pickled onions. I kid you not, not one biscuit broken, and the crisps were in great shape too. Everything was so fresh as well. Look forward to receiving order #2!
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March 2023 by Rachel Fitzmorris
I ordered for Easter and my order was shipped in 2 days. Arrived promptly and beautifully packed. Shipping was $9 for a box with Easter eggs, candy, biscuits and big jar of Branston pickle.
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February 2023 by Karen Southerland
I have grown up with Cadbury chocolate. My grandfather and grandmother would always send us a Cadbury gift package and I always loved Christmas morning eating my Cadbury. I love that I can still get the real Cadbury from England ?? thanks to these awesome people!! Thank you so much. This means so much to me with my Mom being from Reading England xxx
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January 2023 by Ian H
Smarties pack broke, and a few items were passed their sell by date. Otherwise with the packing peanuts, bubble wrap and loose smarties the box was packed fairly well. I won't be ordering from British Food Depot again
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December 2022 by Tracy F
I've ordered several times from them over the years. Mostly, it's been great and they clearly mark when an item is past date or nearing the sell by/expiration date. My issue is the promotional coupon codes they send in emails. They offered me a coupon code for the holidays, and I needed stuff. There's now a charge added to your cart if you use their coupons. It's only a penny, but still, they're charging you a penny to redeem a coupon they send you. I've never had an online retailer charge me to use a coupon code. If my order from another store hadn't gotten delayed in customs, I would have skipped them completely this year.
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December 2022 by Daniel Philbrick
I received an item which was damaged. I contacted customer support and it was taken care of right away. They had the replacement product delivered to me within a few days. Great customer service.
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November 2022 by Christy M
First order arrived much later than promised.Second order they advised several heavy items were out of stock, but refused to reduce the exhorbitant shipping costs to reflect the change so we cancelled.Read some positive things so decided to give them another chance, but cancelled order when they hadn't started prepping it 2 weeks after it was placed.They are very difficult to contact.
