Horrible experience with the branch manager. She refused to send a wire transfer even tho the money to do so was in my account and available for use. Then she got upset when I refused to take her card and told me not to be nasty; she made it very clear from the beginning she wasn’t going to help.
September 2024
Answer the phone!!! Called 4 times no one answers just hangs up after 20 rings.
December 2021
I was told specifically by Stephanie that if I came to the branch the following day I could get back the difference of a payment I accidentally made. Only to be told once I got there that i already paid it so I could use the promotion the following month if I wanted. Waste of a trip.
