U-Haul Neighborhood Dealer in Carnegie, PA, is known for its outstanding customer service, particularly from a representative named Madison. Reviewers highlight her attentiveness, professionalism, and proficiency, making the rental process smooth and stress-free. Customers appreciate how she ensures they have the right equipment and explains everything clearly, going the extra mile to confirm reservations. The young women working at the store are also noted for their helpfulness, making drop-offs seamless. Many customers report a quick and easy experience with the signing process and truck return, with staff verifying details promptly. Although the staff is praised for their care and passion for customers, some reviews mention a lack of U-Haul supplies and the frequent unavailability of trucks, suggesting that reservations should be made in advance. Overall, U-Haul Neighborhood Dealer is highly recommended for its excellent service and supportive staff, making it a favored choice for truck rentals in the area.
The young women working the store were very helpful and made the drop-off seamless. Excellent location for pickup and drop-off.
December 2023
Very good friendly service. After a long trip and moving, it was refreshing how accommodating they were
August 2023
The best service I ever had. I rented a truck and had a emergency and they helped me so much during a chaotic time.They are passionate and care about their customers and take their service seriously!!Highly recommend for u haul and all service !Thank you guys so much. !!!
