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March 2024 by Sameh Bolos
Nice peersons and very helpfull specially Jeni
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November 2023 by Frank T Stets
Fast service, knowledgeable and friendly employees.
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October 2023 by Emily Bryant
I came in and needed to return school materials for my children..One HP laptop computer and a couple school textbooks..I got the boxes from this store and the girl put my computer and books in the boxes and taped them..A month later the online returns department for my items contacted me to say they never received our items..So I call ups and they keep asking me for a tracking number..I tell them I never got a tracking number..Turns out UPS never even scanned the labels..So these school materials that need to be returned and I will be held liable for are just gone and this store can't help me...July 7th is when I came in with credit card transactions to prove it and nothing..I don't care how much of an unprofessional attitude the owner gets with me.. I'm contacting the Better Business Bureau TODAY!!!!
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July 2023 by Craig
Always friendly, quick and amazing service. Been a customer for years including having a mailbox. Never an issue.
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May 2023 by Wes
Brought in Amazon package to return on a Friday by Saturday morning UPS delivered it back to my front door OUT OF THE original package with nothing but just a label on it for anyone to come and steal if they wanted to! Gave them a second chance that turned into a huge hassle and I still have not received my money back from Amazon. Don’t bother wasting your time or money with UPS!
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May 2023 by Sarah Gray
Walked in yesterday morning and Joan greeted me and took care of my shipping needs ! Thanks a lot for the awesome customer service. I’ll definitely stop by again and give this location my business ☺️
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March 2023 by Paul Kan
The worst. They tried to charge me over $57 to mail a single letter to Canada. Yup, a one page letter.I said, “that’s gotta be a mistake.”The manager, “No, that’s the rate for an ounce.”Me: “Yeah, it’s an ounce, not a parcel.”Him: “That’s the rate.”Me: “I’ll take my chances at the Post Office.”I drove to the Carlisle Post Office….The Post Office: “That’ll be $1.45.”Me: “I could hug you.”Don’t waste your time and certainly not your money.
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March 2023 by Rebecca Jones
Always a positive experience at this store! Today I didn’t have my wallet and they were willing to process my transaction anyway. I was able to find the $2 in my car but the small town trust that I would return as a loyal customer felt good. We need more of this! They are always so helpful!
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November 2022 by Bawdy Betty
Everybody else was lovely and fine but one guy had to ruin it and question if that was my service dog. Yes, he is. Every time I leave the house I'm reminded of what a backwards area this is.
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October 2022 by Curtis “Curt” Alleman
Justin and his staff are great to work with. They go above and beyond to help their customers with any needs.
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October 2022 by Emily Carothers
Th UPS Store manager and associates are awesome! They always go above and beyond to assist with anything I need. I tend to visit them more than I do the post office. I highly recommend this location!
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September 2022 by Nita Marie
Just completed sending school laptops. Tyler and Justin were so courteous and patient!!! I had 8 laptops that needed to go back and they didn't even heckle me for my boxes not being taped in advance?.It's the little things that makes great customer service an awesome experience for customers. Thanks a million smiles ? ? ?.
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September 2022 by Amy Knapp
Justin was outstanding! He went above and beyond on customer service and helped me with a problem that he could have easily ignored. Justin put the effort in that many others would not and I really appreciate his competence, efficiency and kindness.
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September 2022 by Regina Petrosky
Someone at this location is stealing peoples packages. And UPS is doing absolutely NOTHING about it! I called and talked to TWO employees, one being a supervisor and they really didn’t care at all. This is unacceptable and someone needs to do something about this. This is mail fraud! Now I have to wait 10 days until I can be refunded or have the item reshipped. Inexcusable UPS! Do better.EDIT:Justin,Thank you for your reply. I will include photos of my phone call. I was not getting very much from the first employee, all she gave me was her first name and last initial. I asked to speak to a supervisor or someone above her and was given to another employee. I am not able to reply to your reply so this is how I saw fit to show that I have called and spoke to someone there as it’s the same number that you provided me with. If someone would like to look into this and help me find my package I would greatly appreciate this.
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August 2022 by Andrew Hoilman
They have a crucifix on the wall with the body of Jesus Christ hanging on it. Jesus Christ is not on that cross anymore — He is risen, alive. Jesus Christ offers eternal life and total forgiveness of sin to all who believe on Him. Turn from your sin, and trust in Jesus Christ as your Savior and Lord.He defeated sin, death, and the devil once and for all. This world is passing away, but Jesus Christ and His words will never pass away.Mary the mother of Jesus Christ is still dead. She has not ascended into Heaven. She can not hear your prayers. If you are praying to or worshiping Mary, you are in the sin of idolatry and you need to repent, and ask the Only True Living God Jesus Christ to forgive you of your ignorance and your sin of idolatry.Read John 3:13Read Acts 4:10,12Read John 3:16-21Read Romans 10:9-11
