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July 2024 by Lillian Hunter
Friendly people. Clean store. Easy access at location.
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April 2024 by robin SNYDER
Awesome staff caring they get to know you… Wonderful job
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March 2024 by Jesse H
I always use Rite Aid and have liked Rite Aid in the past but this particular pharmacy. Do not use their pharmacy at this Rite Aid on York rd their pharmacy people will rip you off the first chance they get I went and asked for my script was $25 I handed them a script card that could’ve made it a little cheaper and without them even telling me They removed a manufacturer $100 coupon and are telling me I have to pay $125 And then they can’t reapply the coupon, because of some AT&T issue that broke out, Like, if this is how the pharmacy is going to do business, no wonder Rite Aid everywhere Is going out of business Like I still haven’t gotten my script because I am not paying 125 when it was 25 like you people are holding me hostage over my medicine And It ain’t right. And now I have to wait till Wednesday to talk to their manager Fix this issue rite aid
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January 2024 by Tony D.
I just started at this location and was very displeased. I had a prescription with one refill stated on the bottle. It was filled the first time without a problem. I called to have the second dose prepared and it was not ready later that day. I was told the doctor had to approve it. It already had one refill on the label so it was approved. After 2 phone calls and another trip to the store I was told they were waiting on my insurance co. to approve it. It was filled once so???? There reply was we put it through Goodrx. OK so why did you not do it again? We figured you needed it the first time. Really??? I am a fairly easy going guy but just keep quiet and even admit you could have handled this in a better way. No they decided to argue with there customer. A little common courtesy goes a long way!
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January 2024 by Lynford “lynfordd” Donivan
This is a excellent RiteAid the cashier Lee is always pleasant helpful and makes a excellent reason to go back and shop at this store.
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December 2023 by J L
Lazy and rude.
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December 2023 by Tam
the associate was rude and didnt care help took 2 days and my own calls resolve issue
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December 2023 by SHARON A BUBB
It's a great place to shop, their prices are really good and the associates are very welcoming and always greet you when you walk in...
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October 2023 by Brooke Stuart
So let's talk about the worst store in our community. Once a year we have a Halloween parade in our community. Once a year! The parade goes past their building. You would think this isn't a big deal. However, Rite Aid decides to not support our community, they post signs all over their parking lot to not park there during the parade. Now, I didn't park in the parking lot but my chairs was sitting in front of the parking lot and I had no idea there was signs up. But as I looked around at the people around several of them shopped at rite aid for drinks, snacks and even blankets. Without the parade they probably wouldn't have shopped there. I thought wow rite aide got some sales. Then about 30 minutes later I hear everyone complaining. There is township police giving our tickets. What?!?! They were having tickets given out. That is unbelievable to me. You have lost my business. If the parade hinders your busy so much close early. But giving out tickets to families does not support our community at all. Very disappointed.
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October 2023 by 2023 R
Wow the lack of professional customer service in the pharmacy the two ladies did not seem friendly and they looked annoyed servicing a customer and the other lady counting money close to closing rolled her eyes at me for asking a question. Would not recommend this location, customer service is not professional. I also stop by the store as well at 5:55pm on Sunday and the store was all ready closed, as a professional customer service is key so customer’s have a good experience and come back. Your welcome rite aid for my thoughtful review.
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October 2023 by George M Boychock
There is always a wide selection of items at Rite Aid. I always find deals in the clearance section. Jeff, the pharmacist, is great! If I could give him a separate rating, it would be a ten. He's the most compassionate pharmacist that I have ever met. He is considerate, he listens, and he's customer focused and cares about everyone, and he's highly knowledgeable.The four out of five stars comes not from the service. It is because sometimes the store is short staffed, and sometimes the shelves are thinned out. The employees are always helpful and willing to assist. The management seems nice as well.There's a public restroom, handicap parking, a handicap accessible entrance, and a seated waiting area next to the pharmacy.You can get al sorts of vaccines there as well, but I would recommend signing up online a day ahead of time so it's easier for them to plan ahead.
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March 2023 by Ananda Reed
Very angry and annoyed, the pharmacy closes at 6pm, not 10pm like it said. ?
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February 2023 by Stephanie Stackfield
I absolutely love Riteaid on York Road in Carlisle PA. The store is always super clean without cluttered isles. The workers are always friendly and helpful. Jeff in the pharmacy is superb.
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January 2023 by Penelope R.
Answer your phones please. If the bare minimum of service is what you're looking for, look no further.
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December 2022 by Molly S. Baker
I've been a satisfied customer of this store and pharmacy for several years with no problems. However, the past few times I've submitted refills online and selected a pickup time within the next few days, the prescriptions were not ready. I totally understand the nature of doing business these days with increased workloads and staff shortages, but why even offer a pickup time selection if it can't be completed? In addition, the entire pharmacy closes daily from 1:30pm - 2pm for lunch. It used to just be the pharmacist. Today, I arrived a few minutes prior to that and was second in line. By the time the customer in front of me completed their transaction, it was 1:31pm and I was told to come back at 2pm.
