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“I do love this PetSmart! Clean, nice staff willing to help. I know it can seem a little expensive but I like getting the best for my pup and I love spoiling him! Plus I like that pets are always welcome!”
“Very nice people run the store. It would help customers if there was a monthly newsletter with upcoming sales items or new items coming to the store, especially potatoes, onions etc. and the varieties.”
“I recently tried to order a grill off the tsc website for store delivery. On the day it was to arrive at store, it was abruptly canceled with only an explanation that it was not in stock. After the second cancellation, store employee David, personally called me to find a solution. He informed me that the warehouse had sent the wrong grill a second time in a row so he canceled it. However he researched and later called the Hanover store to see that they indeed had the grill I wanted, in stock, in the store. I had spent so much time researching which grill I wanted so it meant a lot to me that he nailed down one for me. Not only did David do that, but he then went above and beyond for me when he did not have to, and personally drove to the Hanover store for me and picked up the grill and brought it back to the carlisle store for me. Absolutely amazing customer service. You don’t get this good of service anywhere anymore. David absolutely deserves a raise and promotion! He sealed this sale for me because I was about to look elsewhere for what I wanted. Thank you thank you thank you! This meant so much to me!”
Pet Stores
Pet Stores
Pet Stores
Pet Stores
“Such a nice little country store.. always happy to see you and always so friendly.. Tammy the small animal lady is the best.. and Mr knisely him self is always super helpful . Love this store”