Money Transfers in Carlisle, PA

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“I went online to do a pick up order today only to get a message that my account wasn't active and to call customer service. So I did. they told me that I owed some sort of money to giant direct and that it was from an order in October. I asked how much and what was it for. The customer service lady said she couldn't tell me any details and that I have to be put on a call back list from the finance department that will take 24 to 48 hours. That's ridiculous because I use an EBT card and no one ever reached out to me to notify me and they let me get my groceries and drive away. If I owed something why wasn't I notified. Also, why couldn't I talk to someone today and why so secretive? I filed a complaint with the BBB and I will be talking to an attorney. This was by far one of the most inconvenient and horrible customer service experiences I have ever had. No help from anyone. My receipt states the full order was paid for. I am very disappointed and will no longer be using Giant for groceries. Something is not right with this business.”

5 Superb3 Reviews

“Giant has always been my go to grocery store. I've never bought a sheet cake from a grocery store, in fear of it being dry, and the icing being tasteless and made of Crisco. I bought one from Giant yesterday, and it was delicious!!Kudos to the bakery department!”

3.8 Good6 Reviews

“I went online to do a pick up order today only to get a message that my account wasn't active and to call customer service. So I did. they told me that I owed some sort of money to giant direct and that it was from an order in October. I asked how much and what was it for. The customer service lady said she couldn't tell me any details and that I have to be put on a call back list from the finance department that will take 24 to 48 hours. That's ridiculous because I use an EB”

3.4 Good5 Reviews

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