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“I was very pleased with the help I received from Jessie today. He managed to get all of the files transferred from my "hopelessly locked" old phone to a new one.”
“We had fantastic customer service from Mike. He took time to run numbers for us, as we were looking to switch from another vendor to Verizon. We were very pleased with our purchases and plan.”
“I should know better when I try to seek out good everywhere I go, but when I walk into my local AT&T store on a random rainy Thursday and get greeted with a genuinely concerned “what brings you in today” before foot-one hits the floor I’m certain there is truth in the familiar phrase, it’s not what you say but how you say it. It was that introduction from a young man named Prince at the Bridgeville, PA location that set the tone and assured what I thought were mountains that needed to be moved were going to be non-issues. From casual shares about life weaving in and out of details of my phone plan at hand, I felt like I often do and that the reason I fell in for a few was secondary to the purpose in our communications. Busy-ness happened in a timely fashion, but I gotta tell ya that the world needs a couple-hundred more caring souls like this individual that didn’t seem for a second to treat me as insignificant. Just extraordinarily kind and accommodating as he worked through the transitions with Sean - the manager on-site - to keep me in the best place possible, yet offer some options for when the time is right for me. I am beyond grateful for just how conscientious Prince was to assess my situation - that he would have not otherwise know - and send me forward feeling like “I can do this!” So much respect for this gentleman - as well as Sean and Dragan that I’ve come in contact with at this location - giving hope by knowing you employ people of such exception. Wishes your way until… Jeff”
“I worked with Kiko today. She’s a fabulous lady. The phone transfer was not easy and we spent an hour and a half together. She really went above and beyond to make sure that I was settled before I left the store. Thanks Kiko!”
“Fast, courteous, professional and friendly. I needed a new charger port for a Samsung Galaxy. The part was ordered and came in 3 days, and it was replaced in 1/2 hr for $89. It works great and I'm so glad to not have to buy a new phone. Even the guy at the Verizon store told me to go to this kiosk! I had several people tell me if good experiences here and I'm glad my experience was great too! Highly recommended!”
“Excellent service today by Verizon! These representatives have to pass on so much information that it is easy to overlook details. As a customer, I suppose I should have lined up a whole bunch of questions to make sure everything was correct. As a company, Verizon responded by correcting the issues I had. Great work! Thank you!”
“Sarah was very friendly, efficient, informative and helpful. She explained the new phones and helped us choose the correct one for our needs. She also answered all of our questions completely. We would recommend Sarah to anyone.”
“Walked into store to buy a charger, sales guy named Tony was busy with installation of something said give him a minute, promptly helped me out at a grear price, will definitely go back!”
11AM - 8PM
301 S Hills Village, Pittsburgh
Mobile Phones
“My husband and i really like cricket wireless great deals on our phones when we got new ones and if i have questions all i have to do is go to a local cricket store and they employees will try and answer my questions”
“I wasn’t able to get ahold of customer service for prepaid but Shawn helped me get ahold of someone. Definitely went above and beyond for me and I very much appreciated it.”
“Customer service rep Mikey was absolutely wonderful. Transferred my daughter's phone from Boost to Cricket. He made the process smooth and painless. Highly recommend Mikey for all your future phone needs. He's a 10 !”
10AM - 8PM
1052 Jefferson Ave, Washington
Mobile Phones
“Mike was very very patient and nice due to us not having some info we needed. He was extremely helpful and professional. Very happy with the new owners and staff.”
“Honestly not a bad place to work of you like doing the same task every day. Lots of hardworking employees. Management is trying very hard to bring community together here. Not many places care about what there employees do beyond work. But Eaton managment is extremly engaging with there employees”
“Wasn't initially planning on it, but ended up switching from xfinity to T-Mobile as my internet and cell phone provider and getting a new phone. Noelle and James were incredibly helpful, patient and professional during the whole process. They were able to answer any questions I had. I would definitely recommend to others looking to switch.”
“I made the switch from Verizon to T-Mobile today. It was a painful process with verizon making it very difficult, but a HUGE thanks to Brian, Dylan, and Angela for toughing it out on the phone (and with me) in order to get it done! All was resolved in the end and I am beyond thankful!! Fantastic customer service.”
“I am giving the 3139 Banksville Road location a Score of 10 because of the true quality of customer service & true professionalism that I received from your T-Mobile Expert named Daymon. He went above and beyond by doing such an excellent job of helping me get my phone back on track ASAP. I am a Lyft driver, and I just can not afford to have my phone offline and not fully operate properly or I will not be able to make any profits at all. Daymon had throughly explained my options and helped me with the process of getting me back online with Lyft right away. I now have a newly upgraded phone, a much better suited protective cellphone case cover, and also a very great screen protector as well. I am very much pleased with the quality of service that I have received from him, and I will also be referring all of my family and friends to him for as long as I have my phone service with T-Mobile because his service is so very appreciated. Thank you! From: Ms. Jeanette C. Lofton. ;-)”
“The staff here is knowledgeable and they go above and beyond to provide a great experience. I recommend buying from here because you get a great deal for your money. I couldn’t believe that I was able to get a galaxy a15 for roughly $210 and it came with a case, tempered glass, a charging block, and a speaker!!! Not only did the give me a huge value for my money but they also set us up with a manageable bill with great service. I will be back to try out their home internet as well.”
“I switched to T-Mobile after being with Verizon for about 10 years. I’d definitely recommend switching to T-Mobile if you want to save money, get faster speeds, and unlimited data. T-Mobile Tuesday’s is also an awesome bonus! The customer service was top-notch at the McMurray PA store! Ryan and Kam were friendly, knowledgable, and so helpful. I highly recommend checking out this store if you are thinking of switching to T-Mobile, you won’t be disappointed!”
“This Verizon store is always so helpful with any issue I have. Every employee i have encountered has been knowledgeable and kind! Would highly recommend this location!!”
“We had a problem with my daughter’s iPad and taking it to the Apple Store was our last resort. Sam knew exactly what to do and saved the day. Thank you Sam your customer service was awesome today!”
“I have always had good experiences here. Jillian along with the rest of the staff were extremely helpful when I had issues with an old phone. They got my new phone set up and my service transferred quickly. Thank you.”
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“My son needed a new phone due to water damage and we drove to the Canonsburg location as they were the only location that had the phone he wanted. It was an absolute pleasure dealing with Cole. Cole is an amazing employee, so very knowledgeable and so very kind! He deserves the world. So many people nowadays don't really care about the customer but Cole did. If I could give him 10 stars I would that's how amazing he was and kind and thoughtful. THANK YOU COLE!!!”