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“I appreciate Quest. The computer said I had wait time of 2 hours (for a walk in), but they called my name in 15 minutes. Would be better though if the computer's estimate matched real life.”
“A woman waiting at the sign-in kiosk was distressed b/c she wanted to "unsign-in" and didn't know how. She was trying to get the attention of someone behind the counter. There is no one, as you know, at the desk. Finally, a nurse came in to call another patient, and the question was answered, that there would be no problem for the woman to just leave. She would not be charged for simply signing in. While I'm glad that was resolved, I would not recommend Quest since there is no attendant at the desk.”
“Arrived a few minutes after my appointment time and was happy that it did not create a problem. Was called into the lab within 5 minutes even though there were 4 others waiting so it pays to have an appointment. Phlebotomist was skilled and professional! I felt nothing and have no bruising. Results were available to my doctor the next day. You can't get any better than that.”
“This is where I go for all of my blood work. When I have an appointment they are ready for me and when I just drop in the wait is not usually long. All of the technicians are professional and are very good at blood draws.”
Medical Labs
Medical Labs
Medical Labs
Medical Labs
Medical Labs
“Always very kind, professional and provide outstanding customer service. I won't go to any other competitors, which I have tried in the past.
I even walked in, without appointment, while they were very busy, and yet I was able to get my tests done and out the door in 20 minutes!
They always go above and beyond in assisting.
If I owned Quest, I would want these professionals working for me.
Great job guys!”