Weis Markets is a grocery store with a great selection of everything grocery-related. Customers note it has all the same things as the bigger stores, often with more stock, and some of the best staff who are extremely helpful and polite. The meat department receives specific praise, and the store offers an amazing wine selection and good options for self-serve hot and cold food. However, reviews are mixed on other points. Some customers feel the quality of the fresh produce is plummeting and find the self-serve kiosks deplorable, reporting horrible customer service where staff seem irritated. Others mention a pleasant shopping experience without the glitz and glamour of competitors and appreciate the useful point system for gas.
I am so pleased and overjoyed with the service that I receive from your employees at the checkout counter and your employees that take care of our carts. Impeccable work.Thank you.
October 2024
Self-serve kiosks are deplorable. Staff is always irritated to "clear" the checkout kiosk hangups, especially Pam. Horrible customer service. No one smiles or greets, why do you work there and bring your misery along with you. Doesn't take much to say hi or have a good day or just smile a nod at you. Good grief
August 2024
A great selection, especially the meat department. The cashier, Keon, was very pleasant but not overly so - a perfect middle ground I wish was more common.