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July 2024 by aaron light
If you make an appointment, just plan on waiting an extra hour before your helped and you’ll be ok.
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July 2024 by Breanna Snyder
Receptionist definitely needs an attitude check. And if somebody makes an appointment and doesn’t cancel the appointment, that means they’re coming to an appointment. Why would you cancel an appointment that somebody didn’t cancel? Why would I need to confirm an appointment I made? If I wasn’t going to come to an appointment I would call and cancel it. It makes no sense to have people drive up here just because they didn’t get a “phone call” I can’t come to their appointment because they canceled it.
I literally made the appointment myself obviously because I needed an appointment! But Definitely The girl at the desk needs an attitude check!
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July 2024 by rich marlin
Total Visionworks is the best place for new eye ware. I have been there many times and have always had a great experience. Professional and friendly staff that will work to make it the best for you!
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July 2024 by Ava Garland
Everyone but the front girls were great... I have a walker and when I finished with my exam and went to find frames I seated myself directly in front of the front desk and was completely ignored for 20 minutes until I approached the desk and asked what the wait was..
The girl who tended to me acted pretty ignorant... Like I was a bother... But passed me off to Christina who was just an angel.
Hence, y'all lost a ⭐
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July 2024 by Amin Sou
Anne Mayer always takes her time to find your right prescription. She shows great care for her paitents and their long term vision. She changed my prescription drastically from other optometrists' prescriptions and my migraine and vision has been so much better! Absolutely always trusting her with my eyes.
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July 2024 by Michelle Sollenberger
I love my doctor I think his name is Tran but I'm not sure but he is the best he will work with you he helped me with my pressures and getting into a great job glaucoma doctor couldn't ask for a better person I love this man that's why I keep coming back to get my glasses if he was not there I wouldn't come back
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July 2024 by Chris Rastyk
We bought about a handful of pairs over the years, had decent experiences then, but we get better service overall now from a smaller business.
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July 2024 by Rob Brezovec
Disappointing. Unprofessional. Don’t do it! This place has become a joke.
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July 2024 by Allison Kelly-Lekberg
I always have great experiences with the eye doctors at Vision Works. The staff is also helpful. HOWEVER, they no longer provide PD (pupillary distance) on the lens prescription unless you buy glasses from them. This value is required to buy glasses online. This is extremely disappointing and I'm considering going to another place for eye exams.
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July 2024 by Rebecca Colon
Thank you to all the employees and eye doctors that work at vision works for making my son experience above and beyond he was very grateful with how respectful and responsible everyone was and how kind customer service was with him and me. On behalf of me and my son thank you for going above and beyond for everything to be just right we appreciate everything you all do thank you!!
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July 2024 by jennie allen
every time I go there everyone there is so sweet and nice I won't go to any other place but there, the eye exam was quick and thorough, I really really appreciate everyone there they are the best, I highly recommend anyone to go there
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July 2024 by Phillip Holcomb
they suck took almost 2 weeks to get my glasses AND they don't answer the phone.
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June 2024 by laura Silvers
My vision exam was very quick and went well but when I called to see if my glasses were ready to pick up, I was told they were ready but when I got there they weren’t ready and I recently moved so it took longer to get there. When I asked why I was told they were ready the lady just said I don’t know.
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June 2024 by Bianca
Just like William C. said, "staff is rude".
Got there 2 minutes past the grace period (due to traffic) and the receptionist said they would not take me as "the doctors are getting ready to go home." , Meanwhile someone from there staff called one week prior to my appointment to see if I could bump up my time because they were "having a meeting". Which lie was it, A meeting or wanting to rush out of there for the day? The receptionist was combative and not trying to accommodate AT ALL to even check with the doctors first to see if they would be understanding in my situation. I just should have trusted the 3 star rating this location has before booking.
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June 2024 by Frances Bell
Very nice place. They took care of me very well. I recommend this place and they have a variety of eyeglass frames.