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October 2023 by Erica Henry
The guy that does the fingerprinting for Identogo is downright rude. I went to get my fingerprints completed yesterday and did not realize I had to have a "pre-enrollment" completed in order for my name to show up in the system. I showed my code given from my employer to the guy and he told me "no, that's wrong." Low and behold, my incorrect code worked fine and I was able to pre-enroll. The pre-enrollment email that was "supposed to come" never showed up. The guy brought me back into the room a second time and proceeded to then argue with me saying he's done this for "17 years" and I "should have gotten an email immediately." I asked him if he could look up my pre-enrollment another way. Low and behold, he was magically able to pull up my information with my phone number and I didn't need this super important email that never showed up. This was a huge hassle. I will never go back to this location for any other service solely based on the attitude of this individual toward me.
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October 2023 by Ziaire Luciano
Great service, walked in and was assisted by mason.He fixed my charging port in under 5 min
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August 2023 by James P
Business owner late to appointments made. Staff has no contact with owner and certain services required the owner. Very poor quality service from owner. Do not recommend using the business unless required.
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April 2023 by Mary Ann Farrell
Had I9 form information sent. Efficient service but a bit of wait even though I had appointment. I think they overbook appointments or need more help.
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April 2022 by McKenzy Winkler
Absolutely fantastic small business! My husband (also a small business owner) dropped his phone before work and cracked the screen.I ran around to 3 different places trying to find someone to fix his phone as soon as possible.SmartFix Center was beyond helpful and was able to over night a replacement screen and have it fixed the next day.He had amazing customer service and was super knowledgeable.100% will be a repeat customer for all broken electronics and I would highly recommend him!Thank you!
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November 2021 by Kim McDermitt
They are super nice. And very honest. Great place to get your tech items fixed.
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July 2021 by Q Pham
I made an appointment for an I9 Verification like a week ago and they cancelled my appointment just less than 1 hour before the appointed time. I wasn't aware of the email and voice message as I was busy. I showed up there just to see the sign on the door that they closed for the rest of the week. They could just cancel it earlier or not taking any appointment if they already planned to be out for that long. Terrible communication!
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February 2021 by John Packer
After I replaced the certain parts for my PC, but when it happened, everything was not working and tried to put old parts back in, still nothing. I bought this to Smartfix. It took a while, but they got my PC up and running like NEW! Much faster than before. I’d recommend anyone to come here. Just be aware: some things can take a while to fix, but it’s worth it in the end!
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November 2020 by Mrreebo
Very helpful. It seemed like my phone's charging/audio port was breaking, but they cleaned them out and it's been working fine since. They were very good at communicating with me and making sure I understood what they were doing. I never got a phone repaired before but I'm definitely bringing mine here every time before dropping $900 on a new one.
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September 2020 by Nancy A.
I called ahead and spoke with Tim. I needed a cell phone screen replaced. He had to order it and said they would call. After two weeks I called Smart Fix Center. I was told they must have forgotten to order it. They would reorder. Ten minutes later I receive a call from Tim saying they did have it. I made an appointment so I could drop it off and pick it up the same day. He said it would take about an hour. I showed up by 11:00 a.m. when they opened. No one was there. I called and left a message letting them know I was outside. In the meantime, another customer came and said they never get back to you. They don't get there on time. One customer said he had to return there because after they replaced his screen, his phone stopped working. I left. Later I received a call from the owner and he said they had no electric. I mentioned that both stores on either side of him had electric. I said that it was very inconvenient to come back but to call me when the electric was back on. Within an hour, I received a call and was told to come in. I drove back to Camp Hill and was told they couldn't fix it within the hour. The owner also showed me a bruised leg and said he had been in the ER because he was shocked by the electric. The bruised leg already had a wound that was healing. I finally said I would feel more comfortable going elsewhere. It is unfortunate that I didn't receive the same level of service the other reviewers had with Smart Fix Center and I could never recommend them.
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July 2020 by Carrie E.
First time we used him we had great service. Second time around he had multiple issues with ordering parts, fixing phone, communication was non existent for months. We never received the phone back.
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July 2020 by Peter Cradduck
Quick service, affordable fixes and trustworthy people at Smartfix. I recommend them if you need a screen or glitchy device fixed! I trust John at Smartfix. He is helpful, trustworthy and straightforward with you. No overcharging or band-aid-fixes like you might get at a kiosk in the mall.
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June 2020 by Mrs. Colgan
Great experience. They converted my old home movies into DVDs. The turn around time was very quick and they kindly organized and labeled them all for me. Would use their services again.
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June 2020 by Mark Carcia
I used SmartFix multiple times now. They always have prompt and friendly service. They recovered all my family pictures and printed them off of my crashed computer. They also replaced my iPhone screen.
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June 2020 by Beth Slater
John has done many of jobs for our family! From fixing phone screens to upgrading my sons gaming computer. Always FABULOUS work ! I would recommend him for any of your technical needs !
