Giant Pharmacy has received mixed reviews from its customers. Many appreciate the kind and helpful staff, noting that even phone inquiries are handled courteously. Some customers have had positive experiences, especially when urgent care needs arise, as prescriptions were filled quickly, often within ten minutes. However, there are reports of inconsistency among staff, with some providing excellent service while others offer a less friendly experience. Additionally, several customers have faced issues with prescription fill times, citing delays and lack of communication about stock availability. This has led to frustration for those needing timely access to their medications. Overall, while Giant Pharmacy has dedicated staff, there are areas for improvement in customer service and prescription management.
Ever since I have gotten my scripts from here - everyone has been so kind and helpful. Even when I call on the phone with questions - they are courteous and have the answers I need. I haven't had a bad experience yet!
May 2025
I was out of town and my kiddo need to go to urgent care. We happened to use this pharmacy for her script and so lucky we did. They had her prescription ready less than 10 minutes later and were super friendly. Highly recommend based on our experience.
June 2024
There’s some good staff and some not so good staff. I get they’re busy but there’s one shift that gives attitude out the wazoo and another shift that are insanely over and beyond helpful. Most are great though!
