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February 2024 by Bricen S.
Horrible. for the customer for 21 years and never informed me that a business account horrible customer service
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November 2023 by Aaron Slater
Couldn't connect new Pixel 8 Pro to receive signal, went in, waited quick, got taken care of really quick! Figured out the problem & I left with perfect service. 10/10
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January 2020 by Mark K.
Place is very clean and professional looking. Staff is never easy to work with Probably because of corporate policies but never leave here happy.
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June 2019 by Hunter M.
Thought I needed my charging port replaced but the nice guy in the front got out a light and a little metal stick and said let's try cleaning it first... he pulled out a ton of grime and junk. Plugged it in and wham! Saved me 200$ for no charge and with a smile. This will be my new go-to Verizon store
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January 2018 by Marcia Z.
This store has helped me multiple times . I try and ask for John Ford. He fixed all of our phone issues quickly and professionally .I will recommend this store and this company highly. Thank you Verizon !
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February 2013 by Snarf Y.
My biggest gripe is that they don't inform you of the ridiculously high restocking fee for returns, even if you never opened or used the item. And when I bought it I even asked about the return policy because I was unsure of the purchase in the first place. They told me how long I had but withheld the restocking fee. When I went to to return it, they wanted $70 to restock a $129 item. I wound up keeping it. And the guy who was the sales rep when I bought it who was nice as pie was the same person I got when I went to return it. He acted like a total douche.
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November 2009 by kim l.
billy mays broke my phone with his stupid jupiter jack. I brought my phone into the store and Jim helped me out. He set me up with a new phone and even transferred all my contacts and pictures from my old phone. minus one star since i had to pay $50 for a replacement phone.
