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September 2024 by Chris Zanoli
Made an appointment tonre new our kids passports. Grant was super helpful and very thorough in the forms.
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August 2024 by Chris Savage
Robin at costumer service was Great. Thanks for all of her help!
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August 2024 by midairflyer
these people are criminals. they violate federal law by delivering mail where there is no mailbox. they just toss the mail on the ground, where the wind picks it up, and distributes it all over my front lawn. calls to the post master at butler pa usps did nothing. she tried to make it sound like this is all my fault!! mail was still ending up on my front lawn, sidewalk, THE STREET! the worst part about this is, IT IS NOT MY MAIL!!! my personal mail goes elsewhere. the trash (mail) is junk mail, mail addressed to other people, even OTHER ADDRESSES!! i believe they just hire homeless people in a vain attempt to be good at something. eventually had to call washington DC and the Post Master General Office.
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July 2024 by KC Alwis
The gentleman in the front counter was so pleasant and extremely helpful. Very clean and tidy facility
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April 2024 by Kathleen Pushak
Went to pick up a package that was miss delivered. When I arrived, I waited for at least 20 minutes for someone to come to the door. Once they realized someone was standing there they took another 20 mins to actually obtain the package that was sitting right by the door. While I was standing there waiting, I was watching the mail sorter literally throwing packages like baseballs sorting them into the different mail bins. So whenever you get your items in the mail, damaged, that’s why.
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March 2024 by Matthew Fleeger
They consistently misdeliver my mail and ignore outbound mail.
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March 2024 by Tyler Cannon
I'd give zero stars if I could. If you get paper checks from work make sure you pick them up. I don't know who the junkie or scam artist is who tries to pocket them but I had to wait 2 extra weeks for one and am currently on day 6 of waiting for another. They will not deliver your pay but everything else will show up timely. So as long as you don't expect to get paid for work they're an okay at best post office.
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February 2024 by Carrie Lawson
The mail carriers do not deliver packages and the old guy at the desk will not give your package.
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December 2023 by Ugga Bugga Boo
Awful automated phone system.
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December 2023 by Christopher Swope
One of the rudest encounters I’ve ever had in my life has been at this place, old man, gray hair, tall. He should be careful
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October 2023 by Jennifer Mazuroski
Friendly helpful staff. I own a bath and body business online and always ship thru this office. They are so nice to me and always friendly and helpful when I have questions
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August 2023 by Sarah
Very friendly people. I feel bad sometimes because there's usually only one person working up front. Sometimes it does get hectic in there with the long line. I just always thought they were short on help. But I can honestly say whoever does work the front counter they are always very nice and smiling!
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April 2023 by Chris Chute
Horrible and dishonest service. They’d either falsely put that they delivered it or they claimed they couldn’t get to me. Even though I DON’T live in a gated community like they documented it as. SERIOUSLY DISHONEST and DISAPPOINTING. They used to be really good I don’t know what is going on ?
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April 2023 by Kevin Prokop
They constantly slam doors in my apartment building and don't knock on door when delivery of a package
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March 2023 by Zachary Boulanger
Never got my package today it say out for delivery now it says pickup but when I go pick it up they say it's on the truck for delivery makes no sense