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July 2021 by Wayne Kline
My wife and I were looking for a new mattress and adjustable base, we did research on line first and decided on The Original Mattress Factory and one other. When we arrived at The Original Mattress Factory we were pleasantly greeted by Mike, allowed to browse around and answered all our questions. We explained our wants in a new bed, he was very knowledgeable and explained the difference between the mattresses, allowing us to lay and try the mattresses as long as we wanted without hovering over us but near enough to answer questions.We did not make a decision that day, Mike printed out what we talked about and gave his card saying if we had any questions to call him, no pressure, no “today only “ just thank you. we came back about a week later to order, they were very thorough making sure we got what we wanted, no up selling or pressure. Our mattress arrived about a week later, the delivery people were very courteous and professional, made sure where to set up, explained everything and removed all packing. We have had the bed about 3 weeks now and extremely happy, some of the best nights sleep. We would and have recommended The Original Mattress Factory to anyone
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May 2021 by Bill Smith
Should have went here FIRST! Wonderful experience, salesmen was knowledgeable, but wasn't pushy.
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January 2021 by jim mang
Great shopping experience! No high pressure used car salesmen. I looked around quite a bit, read the reviews and then stopped in. I was very happy with the service.
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February 2020 by Bill taiji
Great.
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January 2020 by Brandon Northime
After searching and shopping for exactly what I wanted it was getting very frustrating due to pushy uneducated salesman, I stopped at The Original Mattress Factory in butler. Within a short time I realized I was at the right place. The salesman was interested in what my needs were and how he could fulfill them. Rather than a fake sales pitch. I walked out of the store satisfied and pleased to know I have a honest store to return to in the future. That has been over fifteen years ago. I purchased many mattresses since.... Brandon
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December 2019 by Joyce Manns
We have bought several mattresses and mattress sets from this store and have been pleased with all of them The delivery with Kris and Darius was professionally and quickly done.
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November 2019 by Gary Neyman
Congenial salesperson, explained construction details for the different options which made the choice of product easy, and set up the order and delivery efficiently. I am pleased with the purchase.
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October 2019 by Judithann Barton
The salesman was knowledgeable, helpful and friendly. The delivery crew was on time.
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July 2019 by Tony Frost
Mattress is very comfortable and firm!!
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June 2019 by Charles Spingola
Great experience in the store with no pressure and lots of information. Delivery guys were great. Very courteous and efficient. Mattress is wonderful. Great sleep every night. Thanks
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March 2019 by Ron neigh
We started to consider a new mattress in November but didn't get around to making a final decision till February. The salesmen were always courteous and treated us like it was it was our first visit to the store. There was absolutely no pressure whatsoever; AND we love our new mattress.
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March 2019 by ben beach
Easy purchase, no BS, one of the few places that make a 2 sided mattress.
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November 2018 by Robert James
Aaron was quite helpful. He took his time and explained everything to my satisfaction
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November 2018 by memyselfand ifarmer
only thing wrong is that they never called me when the items got to the store for me to pick up, they said teus-wen-thur, i called them fri and they said yup they are here!
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April 2018 by Daniel Kiser
The sales associate has very knowledgeable and polite. Service was very good. Everything was delivered on time as promised.
