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December 2023 by Jessica Washburn
disgusting absolutely disgusting. visibly dirty, mattresses had brown crust in them the chairs had crust on them, even the people working were filthy. Avoid at all costs, I couldn't even bring myself to take pictures of the place because I want to forget that I ever needed to stay here. On top of it being disgusting the microwave plate was too big so didn't rotate almost starting a fire. run, don't walk, away from this place.
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November 2023 by Natalie Harris
⚠️ Absolutely nauseating.⚠️ I’ve been to MANY hotels and never in my life one this horribly awful. No one should ever experience something this. We saw too many cockroaches to count. Many bedbugs. Bathroom was not cleaned at all. Dirty towels, the shower is yellow and rusty. There’s marks and stains ALL over the sheets, as well as burn holes. The beds had very thin pillows that didn’t fit in their pillow cases, and there’s gunk all over the walls. Nothing worked, and it was very clear that people had been smoking in there even thoughit was a “non smoking” room. The overall environment of this hotel was disgusting as well. Everything smelt like smoke, lights didn’t work, was in the middle of no where, this hotel looks like it’s been abandoned for years, and the staff just sit around on their phones, and smoke outside on the bench. This hotel deserves 0 stars.Safety: This hotel did not seem safe at all.
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November 2023 by Fernando Aldridge
roaches, residents live permanent, people pissing drunk in front of the office door. Drinking in lobby. Felt so unsafe. Never rent here. Reservation for 5 adults but they only have two bed rooms. Felt sick just being there. In this day and age how can they legally be in Business??? And associated with Wyndham. ? SadRooms: Gross ?Nearby activities: NoneSafety: Not at all!!Food & drinks: Drunks in lobby, urinating by the door.Noteworthy details: Health department needs to shut them down
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November 2023 by The Pinckney Racing Family
DO NOT STAY HERE!! At check-in the man at the desk was rude and very unprofessional. We could not get the room we booked and when I asked why he said "they" never call us to ask us what rooms we have available. Upon giving me my door key he told me if I had any problems with the room, let him know as he was in until 6...like he was expecting us to have a problem. As soon as we walked in the door we saw bugs crawling on the door and wall. Before I could even figure out what they were we saw 3 more in the bathroom. We immediately walked out and saw more on the hallway walls. We told the man at the front desk we were not staying there. He didn't seem surprised nor concerned. Will NEVER attempt to stay here again!! Shame on me for not checking reviews first.
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November 2023 by D Bryson
Not a good first look. A case of empty Corona sitting next to the trash can. The clerk gave us a smoking room, we didn't want. The bedspreads look like rugs. Old and deteriorated. Their were burn holes everywhere. I looked under the mattress there were bugs. The toilet didn't flush. Yikes...gross.
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October 2023 by M
9-30-2023 @ 2:56 am I am writing this review. I drove from WV to Erie Lake today. I don't see how anyone could stay there and be ok with it. I was so tired and ready to fall asleep, so I stopped here for the night. When I got to the room, the light didn't even work. There were burn marks all over the beds. There were roaches everywhere. Opened the refrigerator, and there were bugs all over it. I immediately got a refund. After that experience, I was wide awake and finished my 160 mile trip home.
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September 2023 by Mato
9-30-2023 @ 2:56 am I am writing this review. I drove from WV to Erie Lake today. I don't see how anyone could stay there and be ok with it. I was so tired and ready to fall asleep, so I stopped here for the night. When I got to the room, the light didn't even work. There were burn marks all over the beds. There were roaches everywhere. Opened the refrigerator, and there were bugs all over it. I immediately got a refund. After that experience, I was wide awake and finished my 160 mile trip home.
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September 2023 by Steve Whewell
As a former Housekeeping Director in a long term care facility I am completely surprised at the how clean my room was including the bathroom. Linens were clean and soft, no dust on furniture. Even the fire sprinklers were dust free (I was also former Fire Safety Trainer). Carpets older and slightly worn but clean. Quiet room with normal overnight noise. Would book a room here again.
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September 2023 by Chuck Connor
I paid for a room in advance. I knew I wouldn't be there until midnight. I called at 5 PM and asked if they could hold the room. "No problem". I called at 10 PM when I was about an hour away and they had cancelled my room, and did not have another,. No refund of course. DO NOT PAY FOR A ROOM IN ADVANCE
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September 2023 by Erin Hunt
I had reserved a room online and paid for it in advance. When I got there, I was told we did not have a room so we had to scramble to find someplace else to stay. Judging from the exterior and smell and feel of the place, I think we dodged a bullet anywaySafety: Definitely was not a safe or kid friendly neighborhood
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September 2023 by Billie H.
Booked a total of eight rooms among our group. Dbl. booked 4 of the rooms we had reserved and put on credit cards in advance, said first come, first served???? why reserve rooms then? We weren't the only ones, at least four separate other parties were turned away while we were trying to check in. The the other 4 rooms we had reserved were not cleaned until at least 5 pm. We started check-in @ 2:15 pm., It was like they did everything they could to disappoint, that was the only thing they did successfully. Toilet would upon first usage not even flush tissue I mean ONE tissue. It was late we were tired , all vending machines were out of order, Continental Breakfast was a joke and NO-ONE working at this property gives a flying f_ck. Super 8 should rip their sign down I wish they would read the reviews, what an embarrassment to the brand. Yes everyone is right this place is TERRIBLE!!! I have stayed at a lot of less expensive places and have never been less satisfied. Never again.
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September 2023 by Karalyn Merritt
After driving 20 hours I was told I did not have a room. I had not gotten a cancellation, but I did have a confirmation number. After driving 20 hours I was not in the best of moods, and I did explode. I am not proud of this and I profusely apologized.Surprisingly, they found me room. When I was bringing in my service dog, they told me I owed them money for the dog which is illegal. I explained that to them, showed them my dog’s papers and they still had me pay $20. I was too frustrated and did not want to cause another scene to deal with them, so I paid it. I figured I would call corporate.once I got to the room it was so disgusting I sat on the edge of a worn dirty, flattened out chair. This non-smoking room had a comforter that had obviously been melted by some sort of flame. The sheets were dirty, I saw that one, and I was checking for bedbugs, and there was a definite scent in the air of things that weren’t clean. The snotty person at the desk told me that the $20 was so they could clean the carpets after a an animal peed. Well, they’re pocketing the money. Because this place smelled like pee,I left the room immediately preferring to sleep someplace else even if it was in my car. I went back to get a refund and they gave me everything back but the $20. I have a hinted that I think that’s a scam? Well I think it is.When I asked for the owner, I was told he was in the hospital. I waited a month to contact them because if it was true, I wanted to give him some time at home and I’m still disgusted by the place Iwas told he’s still not available that he has health issues. But they did not offer me anybody who could speak in his place. I preferred to stay in my car, then to stay in their room. Do not go to this hotel after a little research I found out that some very bad things have happened there. And the clientele outside was less than family friendly that’s for sure.Rooms: Absolutely disgusting and smelling. Nothing looked clean. Everything looked old.Safety: Do not believe there is anything safe about this placeFood & drinks: There is a Burger King right next-door that I didn’t even feel comfortable walking to
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September 2023 by David Pieczynski
If I could have, I would have given it zero stars. We booked a non smoking room and when we checked in were told that only smoking rooms were available.Room was dirty, as was the hallways and rest of the Hotel. Hallways were dark and the carpet hadn't been vacuumed against the walls in a long, long time.Staff was hanging out on the bench outside with their boyfriends.
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September 2023 by Jessica Beatty
They are liars and thieves. The owner is trying currently to steal money from us. We paid up until the 30th of August, today, and we wanted to add 3 more days to our stay. An older woman with blonde hair took out money for the current stay and said everything was fine. So today when we went to ask to add on more days the owner fraudulent claimed we didn't pay for the past two days. There is supposedly an issue with the computers and this lady didn't check or didn't check properly and just told us we were all set. But who doesn't come check and make sure the guests are paid? Who doesn't knock and say hey you didn't pay? We have the receipt, we have it on our bank statement, yet they are claiming it's wrong and we have to leave or pay the two days we already paid. Complete bull. Liars, scammers and thieves. Funny thing is this hotel isn't even worth what they charge. It's dirty, falling apart and smells gross. There is no WiFi even though there is a signal. How's that even work? The only other hotel in this town wants $120 per night and so we are stuck at this dump because that's too expensive. If you have deep pockets and can pay $120+ per night, go stay at the other place so these criminals can't try to scam you.
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August 2023 by Caci
Small cheap place to stay. But the staff are amazing! Incredibly understanding and kind. They did everything they possibly could to help. It may not be considered 5 star but I would rather have staff that are friendly and like family anyway. I would absolutely recommend this place to anyone! Thank you guys you all were so amazing!Safety: Staff will do everything they can to make sure their guests are safe and comfortableWalkability: Tons of food places close by and if you don't know the area the staff have tons of recommendations