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August 2023 by Samantha Chero
Manager rude
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July 2021 by Joss Slagle
Excellent location with great service. The employees are very knowledgeable. The employees here have helped me several times with copying, purchasing and printing for business needs.
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June 2021 by Sydney Klabnik
I visited Staples on 6/12/21 and I was super happy with the service. Julie and Frank at printing services were incredibly personable and brightened my day as they helped me with the lamination services I needed. The lamination pricing was super affordable - I was shocked when I saw how cheap it was because I got lamination done a few weeks back at a different Staples and it cost way more. So I was super happy with the price here and the lamination job turned out great. Julie and Frank had great knowledge of the Staples services I needed and seemed to work well together as employees. I can't speak to other people's past experiences here but I was more than happy with the help I received during my visit. Thank you to Julie and Frank for all of your help
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March 2020 by keith clint
I submitted a project was given a date of completion it was returned a week late and was incorrectly done by the time it was done I lost a big account I've visited there a few times since it's the only place near and ever time had problems and spoke to 2 managers the tall one was professional the short fat one was very disrespectful and rude even to the point of passing gas right at the counter while customers were there I forgot his name I meant to call corporate about my incident it actually lost me a 6 figure deal so let me correct my vote and give a 1 star rating
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November 2019 by Darren o
The worst place for good customer service. The store is usually quite empty and when you walk in the employee totally ignore you and try very hard not to make eye contact. We were a party of three and was searching around looking quite lost. An employee just looked at us and smiled and kept walking.
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November 2019 by Darren O.
The worst place for good customer service. The store is usually quite empty and when you walk in the employee totally ignore you and try very hard not to make eye contact. We were a party of three and was searching around looking quite lost. An employee just looked at us and smiled and kept walking!
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August 2019 by Ryan Taylor
Just stopped at the Butler location looking for some office supplies. Great experience everyone was extremely helpful and I was in out in less than 10mins. GREAT CUSTOMER SERVICE THANKYOU!
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May 2019 by The Dude
Bought an Epson Ecojet printer from here 2 months ago and had a warranty issue that Epson would have taken care of, but it would have to be shipped to me in 2 business days, today being Thursday, thus a Monday delivery.
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April 2019 by Hala Arnous
Asking about the price of an item. Sales person took a few minutes telling me why their location was different than cranberry and hermitage then took a call over the radio. I still asked about the price since its missing a tag. Instead of using his radio to call for someone he decided he needed to go to the front. I walked away and said take your time I'm leaving. Please dont let the tech guy be customer facing unless you're going to coach them about priorities and being relevant.
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April 2019 by Jeremy Brown
How is this place still open. Bring in best buy. btw. My says associate was very obviously high. Eye drops and control the giggles dude....
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April 2019 by Ashley Gilliland
Big store, good selection of everything.
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March 2019 by Amanda Meinert
Someone was there to answer my questions
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February 2019 by Blake Schmidt
The employees are always friendly and helpful here and they always have what I'm looking for. I bought a laptop here and I was having a technical issue with it and my warranty had been expired by one day but they covered it for me anyway since it was so soon after. Their prices may be a little high and their checkout lines a little slow but overall I'm very pleased.
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February 2019 by Scott Jones
Very friendly and helpful staff, good sale prices. Got a nice office chair with a great deal. Worker loaded it into my car for me.
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January 2019 by Becky Carbin
I went in to look at desks as they were set up. They had none.
