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September 2024 by Elizabeth Codispot
Ben Rutherford was my technician for a windshield repair, what a wonderful professional person to engage with! Ben was very knowledgeable, taught me some vehicle things I didn’t know and repaired my windshield to perfection! Super quickly too!!!! GREAT SERVICE. 11/10 would recommend
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August 2024 by Lisa Williams
When a stone chipped our windshield along the way , heading for a mini vacation, we stopped here. Not wanting the little chip to turn into a big chip...that would lead to a whole windshirld replacement. We stopped at this location.
Service was most excellent.! The manager saw our dilema, and immediatley put a technician to work on our windshield chip. Did a wonderful job. Cant see previous chip.
FAST, EFFICIANT, PROFFESSIONAL & FRIENDLY! Very well run business! THANK YOU!
Highly recommend..
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June 2024 by Matthew Fleeger
Ruined my battery by not charging it properly and broke my key fob in half and casually handed it back to me without mentioning it.
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May 2024 by Bill Shultz
Great shop! Staff do everything they can to get you in and out. Quality of work is great as well.
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March 2024 by Angela Miller
My car had to go in for a whole windshield replacement. Travis greeted us upon arrival and was very welcoming. He kept the mood light and was quick and efficient. We were kept up to date the whole time when we dropped off the car and called once complete.Thank you for your great service.
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March 2024 by C K
Everyone was very professional. They explain everything that was going to happen. I got out of there in a timely manner.
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February 2024 by Philip Treadway
Quick and easy repair through the insurance.
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December 2023 by Jason Sapienza
Would give them a minus -5 if I could. Horrible job and rude employees.
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November 2023 by Matthew Murphy
Wiles was my technician, Mr. Sellers, was the manager. Everyone down there is absolutely amazing, very professional, very courteous, clean, thorough. All around just made my day. I would say the few things that stuck out would be, kept me in the loop to what was going on, cleanliness, cared about my vehicle. If you need anything related to you vehicle in relationship for windows, you should definitely go here.
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October 2023 by Barb A.
I am here visiting family for a couple days and I spent 6 hours sitting there waiting all day long for Garrett, the tech that never came, never called to notify me that I was waiting here for no reason. Very bad business that was highly recommended by my family who had just had a great experience with this company. You are very wrong to make me wait all day, all sorts of texts saying tech on the way, we even called the shop around 4 and they were on schedule. If you have nothing to do all day and need a company that does their job SOMETIMES, this is your choice. Thumbs down, no text, no call, nothing. Rats.
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September 2023 by Tim
Professional that service, I highly recommend!
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September 2023 by Shawn Hillard
I thought I needed a power window regulator but was not sure and searched high and low to find a mechanic or someone who would replace that as it looked like a job I didn't want to do taking about the door, etc. I found out Safelite did this type of repair and booked an appt. Spoke with a person named Travis. He informed me what would be done and that they would verify the parts before the service time. As it turned out Travis and the entire staff at Safelite were outstanding to work with.As it turned out when they did the repair the regulator was fine and the issue with the power window was a loose bolt. My truck window is like new now an working great.The folks at Safelite were tremendous to work with. very professional and communicated during the entire process. It turned out my repair was perfect and due to the fact parts were not needed they minimally charged me for the service. This Safelite store in Butler won me over for any future glass repair needs due to their great customer service professionalism. Much appreciated and Thank You.
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June 2023 by Laura Augustine
These guys are pros. Good customer service.
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March 2023 by Stephanie Reay
Would not fix my son’s windshield saying it wasn’t possible. The man was rude and very unprofessional. Took to another place and said they hear this all the time about them. And yet they are able to fix it. Then send an email to reimburse us and said we canceled and some fees and taxes may apply. Better hope there aren’t any fees since you refused to actually work and wanted to sit around and vape instead.
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January 2023 by Thomas Fair
They handled the insurance company for me. The rear slider of my truck was what needed fixed. The installation is great. They even stayed a little past closing to finish up my vehicle so I'd have it back the same day. Nothing but good things to say.
