-
May 2024 by Darkhawk _lives
Purchased a second set of couch and recliner from them because we had good luck with the first set and they are junk. Catnappper couch first lost the USB port chargers after two months. Called for repairs and got the run around while battling with that, one of the coils springs broke through the bottom of the seat. Now the recliner USB port stopped working and still can’t get any help from store. Worst experience ever from this place.with no help it sight. Over priced junky furniture and zero customer support after they take your money, stay away from this place.
Update: 6 months later told R.W.McDonald we were suing them for price of the couch. They gave us a warranty company number and said “you’re on your own, don’t bother us anymore “ Now I’m dealing with a warranty company out of Texas. Picture shows coil spring poking through after 3 months.
-
February 2024 by Michelle Thomas
Exceptional service, quality and amazing selection. The sale prices were very affordable and competitive. I highly recommend!
-
December 2023 by Raymond Sarver
Yes I will we bought a new speed queen dryer and it lasted day and after talking to them I thought that I needed a new one But no I had to call the repair man which I did not know his phone number which I did not know his number So needless to say I will not buy another thing from them Ray Sarver
-
October 2023 by Gretchen Perschke
I stopped by here today to buy a new washer and dryer. Mr. McDonald took the time to help me find exactly what washer and dryer I wanted. He listened to all the washer features I wanted (and the features I didn’t care about having) and made good recommendations. Purchase was smooth and easy. He was able to schedule delivery and installation for me, which will be in 48 hours.A great experience!
-
August 2023 by Don H
was waited on for about 15 min then sales person walked away from me. wonder why?
-
March 2023 by Sandra Francis
I was needing a upright freezer within 4 days of getting a call that my whole cow was being processed and ready for pickup by Friday. I called many stores that sell appliances and no one could get me one delivered within the 4 days I needed it. But…. My fiancé gave me this company’s name to call, I called spoke to the owner Mr. McDonald he was very helpful, caring , friendly, and professional. He said let me check I’ll call you back he called me in 15 minutes had me a very big upright freezer and was very reasonable in price and delivered it Thursday to my house. I got an excellent price for this huge freezer. Thank you Mr. McDonald your the best.
-
March 2023 by Brittany Joy M.
I was in need of a refrigerator. I found several online that would work perfectly. I decided to purchase locally so if I had any problems I would have to jump through hoops for repair. boy was I wrong. my fridge is not even a year old and has completely stopped working, after growling for 2 days. I called immediately when it started growling and even though it is not even a year old, I was told to call the manufacturer. After a very long process of answering ridiculous questions, they sent me an email to self diagnose. that did not solve my problem. I called again and after arguing with someone telling them I didn't think the problem couldn't be solved over the phone, they connected me with repair. it is now a week and 2 days without a fridge or freezer, I'm waiting. very disappointed.
-
February 2023 by John Krauland
Our experience with this business was nothing but TOP NOTCH. Extremely welcoming, and helpful. No high pressure sales rep following you around. The selections are plentiful and regardless of what you are in the market for, you WILL find it here. Special thanks to Lee and Cathy. We will be back when the addition is completed. Thank you so much.
-
February 2023 by Ryan M
Nice selection of appliances but I wouldn't waste their salesman's precious time by shoping for them and spend your hard earned money here.Unless you like being treated poorly I would recommend you shop somewhere that appreciates your business.
-
February 2023 by roberta ochaba
Helpful staff. Large selection of furniture. Affordable.
-
November 2022 by Cassie Naron
They have good holiday sales and nice variety of items to choose from and will deliver purchases.
-
October 2022 by Gloria F.
Fantastic-- my freezer was having major issues. I definitely needed a replacement. Called the store, Bill was extremely helpful. Found one that I could have in a few days. Delivery today by awesome guys. Arrived on time-- removed old freezer. Set up new one. Removed all packing from inside freezer and leveled it. Thank You.
-
July 2022 by K Long
Bill needs to retire or be fired. He claims he does not get a commission and that shows. Should have walked out of the store during the buy because he did not act like we mattered (cocky and arrogant…no sales experience). We bought anyway because we try and support local businesses. To our mistake, we discovered the size of refrigerator was too tall because of the hinges. Called to cancel before they arrived for delivery. Spoke to Bill again and true to himself, argued our refrigerator was a “special order” when it is our CHOICE of a counter depth to keep a restocking fee. Clearly it is not a special order since every store around you can order it from. Never coming here again…I highly suggest a retire or fire for Bill.
-
June 2022 by Darla C
I purchased a Fridgidaire French doors Refrigerator in July 2021 from RwMcDonalds. The refrigerator was delivered in August of 2021. I noted upon delivery that the right french door was damaged and had the delivery man take pictures of the damaged door. The 2 delivery men also damaged the door jam delivering the refrigerator. After several days I did not get a phone call from RW McDonalds, so my husband called them. They stated they were aware of the problems and would take care of the damaged French door and damaged door jam. To this day neither problem has been resolved. I just want to add that the salesman who sold me the refrigerator did come to our home several months after this happened and when he was checking the damaged door jam, caused more damage to the wood on the bottom plate. We have made several calls to RW McDonalds and have even spoken to **** (the salesman) and have asked to speak to the owner -***. When we call whoever we speak to tells us he is aware, but wont let us talk to the owner. I believe my husband and I have been more than patient, but it has been almost a year and neither issue has been resolved.
-
June 2022 by Judy Kozek
Wonderful furniture store I will go back too
